Senior Manager Service Recovery
Green Leaf Consultants Kolkata · Mumbai · onsite · Posted 62d ago
₹8.0L - ₹14.0L PA7–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Frontend Sales Channels for
1.Complaint updates, escalation management and quality insights and drive collaboration with Sales Channels.
2.Reviewing and analysing complaints data, identifying process gaps, and driving corrective actions
1.Complaint updates, escalation management and quality insights and drive collaboration with Sales Channels.
2.Reviewing and analysing complaints data, identifying process gaps, and driving corrective actions
Sourced from naukri
Skills
Service ManagementService Delivery ManagementService Operations Managementdata analysisService OperationsCustomer Service Management