Senior Manager - Service Delivery
Microland · Bengaluru · onsite · Posted 22d ago
Undisclosed13–15 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and oversee the service delivery team to ensure high-quality services and customer satisfaction.
- Develop and implement strategies to improve service delivery efficiency and reduce costs.
- Collaborate with cross-functional teams to identify and resolve issues and improve overall service quality.
- Analyze and report on service delivery performance metrics to senior management.
- Lead and mentor a team of professionals to achieve their full potential.
- Ensure compliance with company policies and procedures.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
customer satisfactionservice deliveryService qualityCommunication SkillscomplianceCommunication And Interpersonal Skills
About Microland
Microland
IT Services & Consulting
3.2k+
employees
1989
37 years old
Bangalore
India
₹7.2L PA avg
Avg at Microland
About
With 35 years of experience, Microland is recognized by global industry analysts as a leader in IT infra transformation and management.
Industries
IT Services & ConsultingSoftware Product
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