Senior Manager Salesforce Platform
EMERSON PROCESS MANAGEMENT · Mohali · onsite · Posted today
Undisclosed8–13 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
In this Role, Your Responsibilities Will Be:
Platform Ownership, Roadmap & Governance
- Own the long-term health, strategic direction, and enterprise roadmap for Emersons Salesforce platform across implementation, stabilization, and continuous improvement phases
- Translate Business Group capability needs into a prioritized Salesforce platform roadmap that balances global standardization with justified local flexibility
- Partner with the Architecture Review Board, Salesforce Center of Excellence, and workstream teams to enforce platform governance, design standards, release discipline, and decision rights
- Monitor platform limits, org health, release impacts, adoption risks, technical debt, and configuration complexity, escalating issues before they become delivery or operational blockers
- Maintain a clear intake, prioritization, and release governance process for enhancements, new Salesforce products, and enterprise-level platform changes
Commercial, Vendor & License Stewardship
- Manage Salesforce licenses, entitlements, usage, renewals, and vendor commercial relationships to ensure Emerson receives value from its Salesforce investments
- Represent Emerson in Salesforce customer councils, strategic account discussions, product roadmap conversations, and partner governance forums
- Evaluate new Salesforce capabilities and ecosystem tools against business value, platform fit, cost, risk, and enterprise readiness criteria
- Coordinate with Procurement, Legal, Finance, Security, and IT leadership on commercial agreements, compliance obligations, and vendor performance expectations
Compliance, Security & Enterprise Alignment
- Ensure Salesforce platform operations align with Emerson security policies, data governance frameworks, audit requirements, regulatory obligations, and enterprise architecture standards
- Partner with Security, Data, and Architecture leaders on access models, data protection, sandbox strategy, release controls, and operational risk management
- Define platform-level operating metrics and executive reporting for platform health, adoption, compliance, cost, releases, support performance, and backlog transparency
- Build durable platform operating practices that reduce customization sprawl, protect the global template, and support a sustainable internal ownership model
Who You Are:
You combine strategic platform ownership with hands-on operational discipline (Strategic Mindset; Drives Results). You can make sense of competing Business Group requirements, vendor inputs, compliance obligations, and technical constraints, then convert them into a practical platform roadmap (Manages Complexity; Decision Quality). You communicate platform priorities in business language, build trust with senior stakeholders, and influence teams through credibility rather than title (Communicates Effectively; Collaborates; Interpersonal Savvy). You are disciplined about governance, but pragmatic enough to support business speed when risk is understood and decisions are transparent (Balances Stakeholders; Ensures Accountability).
You combine strategic platform ownership with hands-on operational discipline (Strategic Mindset; Drives Results). You can make sense of competing Business Group requirements, vendor inputs, compliance obligations, and technical constraints, then convert them into a practical platform roadmap (Manages Complexity; Decision Quality). You communicate platform priorities in business language, build trust with senior stakeholders, and influence teams through credibility rather than title (Communicates Effectively; Collaborates; Interpersonal Savvy). You are disciplined about governance, but pragmatic enough to support business speed when risk is understood and decisions are transparent (Balances Stakeholders; Ensures Accountability).
For This Role, You Will Need:
Technical Skills:
Technical Skills:
- Salesforce platform administration, configuration, security, release management, sandbox strategy, and org health monitoring
- License management, entitlement tracking, vendor governance, and commercial stewardship for enterprise software platforms
- Multi-org governance, platform limits, technical debt management, release intake, and environment strategy
- Understanding of Salesforce product portfolio, including Sales Cloud, Service Cloud, Data Cloud, Agentforce, Manufacturing Cloud, and partner ecosystem tools
- Security and compliance frameworks relevant to enterprise platforms, including SOX, GDPR, data residency, audit readiness, and access controls
Interpersonal and Leadership Skills:
- Executive communication and platform storytelling for CIO, commercial, finance, and Business Group stakeholders
- Governance mindset with pragmatic flexibility and ability to make balanced standardization versus local-fit decisions
- Cross-functional influence without direct authority across business, IT, Architecture, Security, Data, Procurement, Legal, and vendor teams
- Strategic planning orientation with ability to connect platform investments to enterprise outcomes and measurable business value
- Operational discipline, transparency, and comfort managing competing priorities across a complex global implementation
Required Certifications:
- Salesforce Administrator certification
- Salesforce Advanced Administrator, Platform App Builder, or Salesforce product certifications valued
Preferred / Nice-to-Have:
- Experience managing Salesforce platforms in manufacturing, industrial, or B2B environments
- Multi-org Salesforce governance experience at global enterprise scale
- Experience with Salesforce Data Cloud, Agentforce, Manufacturing Cloud, or SPIFF
- Prior ownership of platform health scorecards, operating models, vendor scorecards, or enterprise application governance boards
- Experience standing up or maturing a Salesforce Center of Excellence
Preferred Qualifications that Set You Apart:
- Bachelors degree required in Information Systems, Computer Science, Business, Engineering, or a related field; Masters degree or MBA preferred
- 8+ years of Salesforce platform management, administration, product ownership, or enterprise application leadership experience
- Demonstrated experience governing Salesforce in a complex, global, multi-business environment
- Experience managing platform roadmaps, release governance, vendor relationships, licensing, compliance, and operational metrics
- Strong understanding of Salesforce administration, security, release management, sandbox strategy, and enterprise platform lifecycle management
- Approximately 10-20% travel (global)
Our Culture & Commitment to You
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
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At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
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This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
License Managementdata cloudAgentforceDebtapp builderdata protectionGdprB2BDebt ManagementEnterprise ArchitecturecustomizationEnterprise SoftwarecloudArchitectureData GovernanceAdministrationLegalcompliancefinance
About EMERSON PROCESS MANAGEMENT

EMERSON PROCESS MANAGEMENT
Industrial Machinery
3.7k+
employees
1890
136 years old
St. Louis, Missouri
United States (USA)
₹9.5L PA avg
Avg at EMERSON PROCESS MANAGEMENT
About
Provides Automation Solutions and Commercial & Residential Solutions.
Industries
Industrial MachineryManufacturingEngineering & Construction
Employee ratings
10 reviews
4.0/ 5
Culture
3.3
Career growth
2.3
Work-life
2.7
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