Senior Manager- Rider Operations (Sourcing & Onboarding)

Role & responsibilities:

• Synchronizes with the ground operations team as well as Last Mile leadership team and other stakeholders to manage smooth last mile operations LMA operations, by understanding the requirements and helps fix the gaps using different channels including recruitment drives, activations at ground level, & field hiring etc.
• Ensuring and acquiring local vendors/retailers near the dispatch center of Delhivery at variable rates and keeping track of it
• Ensuring the cost of delivery is low/optimized at the regional level by guiding the team/stakeholders/ business on negotiation with vendors and applying dynamic costs for last mile delivery
• Identifying opportunities to collaborate with government, non-government agencies/organizations, and private entities that further the goal of building a stable last mile rider network in the region
• Ensuring the data sanity of respective states assigned with rider agents count and capacity promised for dispatch is maintained and is readily available
• Conducting field visits to ensure effective acquisition and management of last mile partners

Preferred candidate profile:

• Functional Skills Operations Management, Data Analysis, Stakeholder Management
• Experience - Relevant experience in Logistics/ Manufacturing industry.
• Behavioral Skills - Good communication and people management, analytical skills, task prioritization and follow-up, Hustler, Go-Getter attitude
• Exposure to work in /Ability to work well in a team environment. Collaborate with internal and external stakeholders for business purposes/in order to gain credibility with senior  management.