Senior Manager - Quality

Own plant and vendor quality to ensure products meet statutory and business standards, reduce COPQ/Defect rate, strengthen supplier capability, ensure regulatory compliance (BIS/BEE), and deliver timely MIS, audits and customer complaint closure.

Role & responsibilities:

• Strategy & leadership: Define and deploy quality strategy; build quality culture (Quality Circles/QC stories); own vendor quality governance and vendor Quality Manual revisions. Lead teams of plant and vendor quality.
• Plant quality: Monitor process control, validate process parameters, run plant product audits, support NPD quality and NPD on-time launch, monitor and ensure Plant quality parameters as per target (IQC/PQC/PDI)
• Vendor quality & development: Plan/execute vendor Qualification audits, process audits, Plan/execute improvement initiatives at Vendors, conduct strategic vendor reviews.
• Supplier performance: Plan/execute supplier Qualification audits, Drive initiatives to improve supplier performance.
• Continuous improvement: Identify and lead COPQ/Defect reduction projects. Drive quality transformation projects.
• Customer complaints & Defective inspection: Manage complaint lifecycle RCA, CAPA within stipulated timeline; Oversee Market defective inspection of South region, coordinate with Vendors for defective materials settlement
• Data analysis: Deep dive in data, identify gaps and come up with improvement areas and action plans/projects. Drive them using Six Sigma, Lean manufacturing methodology.
• Audits & compliance: Ensure 100% compliance to BIS/BEE; face external audits and ensure Zero NCs; Plan/execute internal audits.
• MIS & reporting: Deliver timely data-driven quality MIS/TQM reports; maintain documentation for process changes and corrective actions.

Key KPIs:

• Product performance rate; NPD Product performance rate
• COPQ reduction
• IQC, PQC, PDI (Plant & Vendor)
• Timely Vendor audits, Supplier audits: improvement in score
• Kaizens, QC story projects
• On-time MIS reporting.
• 100% regulatory compliance

Preferred candidate profile:

• B. Tech / B.E. (Electrical/Electronics) / MBA
• 1015+ years experience in quality control & assurance (15+ preferred), with strong plant & vendor/supplier quality background (Lighting/consumer electronics preferred).
• Knowledge/experience of Solar, wires/cables products advantageous
• ISO 9001/14001/45001 lead auditor desirable; Six Sigma advantageous.
• Strong in APQP/PPAP, FMEA, SPC, 8D/RCA, Kaizen; Excel/Power BI proficiency;
• Excellent stakeholder management and analytical skills.