Senior Manager Quality Control & Laboratory

Role & responsibilities

Quality Control & Laboratory Management

• Manage end-to-end QC laboratory operations and provide quality assurance support to plant operations.
• Ensure inspection, testing, and approval of incoming raw materials, packaging materials, and finished products.
• Implement and maintain global Quality IMS standards and laboratory best practices.
• Establish and maintain laboratory infrastructure, utilities, equipment, safety systems, and testing capabilities.
• Drive product traceability and quality control systems across the manufacturing process.
• Manage QC CAPEX and OPEX budgets.

Production & Technical Support

• Support manufacturing operations through quality monitoring and batch deviation assessments.
• Review and maintain active BOMs in SAP and validate formulation usage.
• Support new product industrialization and raw material qualification/revalidation activities.
• Establish systems for approval and disposal of non-conforming materials.

Customer & Vendor Quality Management

• Investigate customer complaints and implement corrective and preventive actions.
• Conduct vendor quality audits and manage supplier quality performance.
• Coordinate with global quality teams and suppliers to resolve quality issues and drive continuous improvement.

HSSE, Compliance & Continuous Improvement

• Ensure compliance with HSSE, ISO 14001, PIAQA, and PETRONAS quality standards.
• Lead EARA, JSA, safety reporting, and closure of action items.
• Drive Full Potential, 5S, WCM, KAIZEN, IMS audits, My Assurance, and SAP initiatives.
• Develop business continuity and contingency plans for laboratory operations.

Preferred candidate profile

Qualifications & Experience Education

• M.Sc. in Organic Chemistry.
• Post Graduate Diploma in Operations Management preferred.

Experience

• 10+ years of experience in chemical laboratory and quality control functions.
• Minimum 3 years in a leadership role within a lubricant, additive, or specialty chemical QC laboratory.
• Experience in multinational organizations preferred.