Senior Manager - Programs

As a Senior Manager, you will function as a high-impact leader responsible for driving strategic initiatives that contribute directly to our GMV, NMV, and expansion of our user, seller, and creator base. You will own end-to-end problem-solving for critical workstreams, managing both demand- and supply-side challenges while ensuring operational excellence. This role requires high fungibility, as you will navigate various sub-organizations to implement programs that make the platform more lucrative for users, partners, and creators alike.

Responsibilities:

• Strategy and Problem Solving: Identify 10x impact opportunities and build conviction through opportunity sizing and early experiments to scale a charter into an impactful one.
• End-to-End Ownership: Own the ideation, implementation, and delivery of key business metrics (P& L, GMV, or KRs) for your workstream.
• Stakeholder Management: Collaborate with and influence cross-functional teams, including Product, Tech, Design, Analytics, Marketing, and Finance, to deliver on defined business objectives.
• Program Management: Optimize processes, mitigate risks, and align cross-functional pods to drive efficiency in large-scale programs, crafting KPIs to drive operational excellence.
• Data-Driven Execution: Deep dive into complex program details, track business-critical metrics, and present data-based arguments and solutions to senior leadership.
• Leadership and Coaching: Manage and coach a high-performing team of associates and managers, fostering an environment of fast-track growth and excellence.
• Vision and Roadmap: Understand the market landscape and customer behavior to decide the long-term roadmap for relevant business plans.

Requirements:

• Education: Bachelor's or master's degree from a top-tier institute.
• Experience: At least 6+ years of growth, strategy, and ops experience in management consulting or a high-growth startup environment.
• Analytical Aptitude: Strong "problem-first" thinking with the ability to break down complex problem statements into actionable components.
• Executional Experience and P& L/KPI Ownership: Demonstrated executional experience in driving initiatives end-to-end, along with ownership of business KPIs and/or P& L metrics, with accountability for measurable outcomes.
• Communication: Excellent negotiation and communication skills to align multiple stakeholders on a long-term vision and generate buy-in.
• People Leadership: Proven ability to motivate and lead teams while advocating for user-driven decisions.
• Adaptability: Ability to figure out areas for improvement across various business categories and Meesho as a whole.