Senior Manager - Procurement Change Delivery

Title: Senior Manager- Procurement Change Delivery

Department: Global Procurement

Location: India (Gurgaon)

Reports To: Associate Director - Procurement Operational Performance

Level: Grade 6

As the Senior Manager for Procurement Change Delivery, you will be responsible for managing change and delivering key projects across Global Procurement.

The role will require an understanding of end-to-end Procurement functions and processes, Procurement systems and tools, experience in change and project management, and a proven track record in successfully deploying and embedding new and enhanced processes and technology to achieve defined benefits and outcomes.

• Manage a portfolio of change initiatives across Procurement throughout the Change Lifecycle
• Lead, manage, develop and support the Procurement Change Delivery - Assistant Manager
• Champion and adhere to the Procurement Change Management framework, and contribute to its ongoing evolution
• Lead and manage the delivery of large or small scale change projects, ensuring alignment with business objectives and project governance
• Work hand in hand with the Procurement Systems and Tooling team to contribute to the Procurement Systems strategy and development and enhancement roadmap
• Work hand in hand with Procurement Systems and Tooling team, all impacted teams across Procurement and key stakeholders including external parties (e.g. technology solution providers), FIL internal technology teams, business SMEs and Procurement leadership throughout the project lifecycle to successfully deliver change
• Lead various project management calls and meetings across cross functional delivery teams
• Lead the articulation of benefits/costs and the development of business cases working closely with the business
• Develop comprehensive project delivery plans including budget and resources required
• Use appropriate tools and governance techniques to monitor, report and manage project status, budgets, risks, issues, mitigation strategies and changes to scope and schedule
• Lead the identification and management of project risks and problems, determine solution options and gain consensus from relevant decision makers on action plans
• Lead the development and execution of effective stakeholder management and communication throughout the project lifecycle
• Lead the execution of Change Impact assessments and ensure that robust and effective business readiness plans are in place and executed
• Represent projects at various governance forums within Procurement and across the broader FIL organisation
• Own, maintain and enhance Procurement Change Management tools developed using PowerApps, PowerBI and Power Automate

You are a collaborative individual with a positive can-do attitude. You can work independently and as part of a team, with proven organisation skills and an ability to multitask by managing projects and activities concurrently.

• MBA/BBA and/or B-Tech Graduate
• 8+ years of experience in the Procurement domain with a good knowledge of Procurement related processes and functions that may include Sourcing, Supplier Management, Contract Management, Purchase to Pay, Third Party risk management, Due diligence, Supplier onboarding
• 8+ years of experience in delivering Change
• Knowledge of Procurement technology solutions e.g. ProcessUnity, Oracle Fusion, Contract Management systems
• Experience in developing solutions using MS Power Apps/Automate/BI
• Strong track record of delivering positive business outcomes through process and technology enhancements
• Awareness of risk management concepts and processes, ideally in FS or other regulated industry
• Stakeholder Management - Ability to work in a global environment with people across the globe in different time zones and with different cultures
• Ability to collate challenge requirements gathering, and be able to effectively communicate how requirements will be accommodated in future process or technical solutions
• Ability to positively challenge stakeholders when necessary, and to identify alternative solutions when needed
• Strong verbal and written communication skills, and the ability to communicate complex issues simply
• Technical mindset, and a natural interest in and aptitude for learning about new tools and systems
• Willingness to learn, and evidence of building and applying knowledge
• Strong understanding of change management practices including governance, project management, planning, communications etc
• Experience in process mapping and analysis