Senior Manager - Plant Quality @ Crompton

We are seeking an experienced and dynamic Sr. Manager - Plant Quality to lead all quality assurance and control functions at our Bethora manufacturing facility in Goa.

This plant is a key asset, manufacturing high-quality Induction Motor Fans and BLDC Ceiling Fans.

The ideal candidate will be a strategic leader responsible for establishing a robust Quality Management System (QMS), ensuring all products meet the highest national and international standards, and driving a culture of continuous improvement across the production floor. He will act as the ultimate guardian of product quality, managing a team and collaborating closely with production, engineering, Service and R&D.

Role & responsibilities:

• QMS Ownership: Develop, implement, and maintain a comprehensive QMS compliant with relevant standards (e.g., ISO 9001) for both Induction Motor and BLDC fan manufacturing.
• Team Leadership: Lead, mentor, and develop the Quality Control, Quality Assurance, and Inspection teams. Lead team for Supplier Quality, In process Quality, Product Quality, Customer Quality and NPD Quality
• Process Excellence: Drive Zero-Defect initiatives and implement statistical process control (SPC) and lean manufacturing principles to minimize rework, scrap, and warranty claims.
• Compliance & Audits: Ensure all products meet necessary regulatory standards (e.g., BIS, BEE) and successfully manage all internal and external quality audits.
• Customer Satisfaction: Analyze customer feedback and warranty data to implement corrective and preventive actions (CAPA) that lead to measurable improvements in product reliability.
• He'll be responsible to Improve key indicators of PPR (Customer complaint Ratio) and CoPQ for Bethora plant

Preferred candidate profile:

• Technical Expertise: A Bachelor's or Masters degree in Engineering (Electrical, Mechanical, or Electronics preferred)
• Industry Specifics: Proven leadership experience - Minimum 10+ years in Quality Management within the Electrical/Electronic or Consumer Durables manufacturing sector. Experience with motor-driven products (especially BLDC technology) is a significant advantage.
• Must have hands on Experience in conducting root cause analysis, Supplier development.
• Location: Willingness to relocate to or work in the Bethora, Goa area.