{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Manager Operations","description":"

Roles and Responsibilities

Manage day-to-day operations of healthcare claims processing, ensuring timely and accurate resolution of customer queries.
Oversee team management, providing guidance and support to ensure high levels of productivity and quality.
Develop and implement process improvements to enhance operational efficiency, reduce costs, and improve customer satisfaction.
Collaborate with cross-functional teams to resolve complex issues related to claims processing, billing, or other business functions.
Ensure compliance with regulatory requirements, industry standards, and internal policies.

Desired Candidate Profile

10-15 years of experience in Healthcare Operations or similar field.
Strong understanding of Lead Operations, Operations Management, Process Improvement principles.
Proven track record in managing teams effectively to achieve SLA & KPI targets.

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