Senior Manager MICE & Groups

We are looking for an experienced and result-oriented professional to spearhead the MICE and Groups business PAN India. The incumbent will be responsible for driving business growth, developing strategic partnerships, managing key accounts, and strengthening relationships with large MICE agents, tour operators, visa vendors, and other stakeholders across the travel industry.

The ideal candidate should have a strong industry network, proven business development capabilities, and the ability to generate new business opportunities while expanding existing accounts. Established relationships with embassies and relevant visa authorities will be an added advantage. Key Responsibilities

Key Responsibilities

1. Business Development & Revenue Growth

• Lead and drive the MICE and Groups business across India.
• Develop and execute strategies to achieve revenue, profitability, and business growth targets.
• Identify new business opportunities across corporate MICE, incentive travel, conferences, exhibitions, and group travel.
• Expand the company's customer and partner base across key markets in India.
• Develop new revenue streams through strategic tie-ups and customized business solutions.

2. Key Account Management & Relationship Building

• Build and maintain strong relationships with large MICE agencies, tour operators, travel management companies, visa vendors, and corporate travel partners.
• Manage and grow existing key accounts while acquiring new strategic partners.
• Establish long-term business relationships with decision-makers and key stakeholders in the travel trade.
• Ensure high levels of partner satisfaction, service quality, and repeat business.

3. Visa & Embassy Coordination

• Leverage industry relationships to facilitate visa processing and support for large groups and MICE movements.
• Coordinate with internal visa operations teams and external visa service providers to ensure smooth execution.
• Develop relationships with embassies, consulates, and relevant visa authorities wherever appropriate.
• Identify opportunities to strengthen the company's visa services proposition for group and corporate travel clients.

4. PAN India Market Development

• Identify priority markets, potential business partners, and high-growth opportunities across India.
• Build a strong network of regional agents and channel partners.
• Conduct regular market visits, partner meetings, and business development activities.
• Track competitor activities, market trends, and customer requirements to identify growth opportunities.

5. Business Planning & Performance Management

• Prepare annual and quarterly business plans, revenue forecasts, and account development strategies.
• Monitor sales performance, pipeline conversion, revenue realization, and profitability.
• Provide regular MIS and management updates on business performance, market developments, and growth initiatives.
• Work closely with internal sales, operations, visa processing, and customer service teams to ensure seamless execution.

Candidate Profile

The ideal candidate should possess:

• A minimum of 10 years of overall professional experience, with at least 5 years of relevant experience in MICE and Groups business.
• Prior experience working with large MICE agents, tour operators, corporate travel companies, and/or visa service providers.
• A strong and established network of travel trade partners across India.
• Proven ability to develop business, acquire key accounts, and achieve revenue targets.
• Excellent relationship management, negotiation, and commercial acumen.
• Experience handling large group movements, corporate travel requirements, or MICE-related business is highly desirable.
• Existing relationships with embassies, consulates, or relevant visa authorities will be an added advantage.
• Strong communication, presentation, networking, and stakeholder management skills.
• Willingness to travel extensively across India as required.