Senior Manager- Marine Specialist

Function Purpose

The Marine Insurance Specialist plays a critical role within the insurance broking company by overseeing the technical aspects of Marine insurance placements. This function ensures accurate assessment, placement, and servicing of Marine insurance policies while supporting sales, clients, and claims teams with expert advice and technical knowledge. The specialist helps mitigate risk, ensure compliance with underwriting guidelines, and facilitates effective communication between all stakeholders.

Role Purpose

To manage and oversee the placement of Marine insurance policies, providing expert technical support to the sales team, clients, and claims team. The role ensures all Marine insurance contracts are accurately structured, competitively priced, and aligned with client risk profiles. The specialist acts as the technical authority on Marine insurance matters, facilitating smooth policy issuance, renewals, and claims handling.

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Key Expectations

1. Technical Oversight of Marine Insurance Placements

• Conduct thorough risk assessments related to marine insurance for client.
• Develop and recommend appropriate insurance solutions based on client needs and risk profile.
• Manage the end-to-end placement process, including policy negotiation with insurers and underwriting team.
• Ensure compliance with underwriting guidelines and regulatory requirement.
• Maintain up-to-date knowledge of market trends, products, and changes in marine insurance.

2. Support to Sales Team

• Provide technical guidance and training to the sales team on marine insurance product.
• Assist in preparing detailed proposals, quotations, and presentations for client.
• Participate in client meetings to clarify technical insurance details and support sales closure.
• Collaborate with sales to identify cross-selling and upselling opportunities based on marine insurance solution.

3. Client Relationship & Service

• Act as a technical point of contact for clients on marine insurance matter.
• Provide expert advice during policy negotiation, renewal, and claims processes.
• Address and resolve technical queries and issues raised by clients promptly.
• Assist in claims review and liaise with insurers to ensure appropriate claims handling.

4. Support to Claims Team

• Offer technical expertise in analyzing marine claims to determine coverage and potential outcome.
• Collaborate with claims handlers and insurers to expedite claim resolution.
• Assist in documenting and reporting claim trends and feedback to underwriting and sales team.

5. Continuous Improvement & Reporting

• Monitor and report on the performance of marine insurance placements, including loss ratios and claims data.
• Provide insights and recommendations for improving policy terms, coverage, and service quality.
• Participate in internal audits and ensure adherence to company policies and regulatory standards.