Senior Manager Marine Insurance

Responsibilities

• Manage and coordinate TORQ Group's insurance portfolio to ensure that business activities, assets, stock, liabilities, and people are appropriately insured
• Maintain complete and accurate records of policies, endorsements, certificates, coverage limits, deductibles, warranties, and renewal dates
• Monitor policy conditions, warranties, and notification requirements to protect the Group's ability to recover under its policies
• Coordinate premium payments, reconciliations, refunds, and policy adjustments with Finance and other relevant teams
• Provide insurance documents required by customers, suppliers, lenders, landlords, and other contractual counterparties
• Manage insurance requirements arising from the international and domestic movement, storage, and handling of commodities
• Review imports, exports, cross-border trades, inland movements, warehousing, and multimodal shipments from an insurance perspective
• Work with Trade Operations, Logistics, and Trading teams to ensure that shipments and inventories are declared correctly and adequately insured
• Review cargo values, declarations, policy limits, and supporting documents to reduce uninsured and under-insured exposures
• Assess the insurance implications of Incoterms, title and risk transfer, warehousing, freight, and chartering arrangements
• Own insurance claims from first notification through settlement, recovery, and closure
• Assess available coverage, define claims strategy, and ensure timely notification
• Collect, review, and organise the evidence and supporting documents required for each claim
• Coordinate surveyors, loss adjusters, investigators, lawyers, and other specialists as required
• Negotiate with insurers and brokers, respond to queries, challenge coverage or settlement positions where appropriate, and pursue timely resolution
• Manage salvage, recovery, and subrogation matters where applicable, and maintain a complete audit trail
• Manage claims involving multiple jurisdictions, overseas insurers and brokers, shipping lines, warehouses, freight counterparties, and external counsel
• Interpret policy wording, exclusions, deductibles, warranties, and coverage positions
• Present TORQ's position clearly and commercially to insurers, brokers, and advisers
• Drive disputed, delayed, and technically complex claims forward, escalating material issues when necessary
• Work closely with the Head of Marine Operations throughout insurance placement and renewal exercises
• Gather and validate underwriting information, exposure data, and claims histories
• Prepare insurance submissions and supporting information for the market
• Review quotations, policy wording, exclusions, warranties, deductibles, limits, and sub-limits
• Participate in negotiations with brokers and insurers, and benchmark coverage and premium terms
• Identify coverage gaps and recommend practical improvements or alternative solutions
• Identify insurable risks arising from new products, markets, geographies, contracts, logistics structures, and business activities
• Work with Legal, Trade Operations, and commercial teams on insurance and indemnity provisions in sales and purchase contracts, logistics, warehousing, freight, chartering, processing, and financing arrangements
• Flag adverse insurance provisions, uninsured exposures, and contractual obligations that require additional cover
• Recommend appropriate insurance solutions and practical risk-mitigation measures
• Maintain effective working relationships with insurers, brokers, and specialist advisers
• Coordinate with surveyors, loss adjusters, investigators, marine consultants, claims advisers, and external lawyers
• Monitor service delivery, maintain momentum on open matters, and escalate performance or responsiveness concerns when required
• Provide accurate management information and strengthen insurance processes across the Group
• Maintain clear reporting on policies, premiums, notified and outstanding claims, settlements, recoveries, exposures, and renewals
• Analyse claims trends and recurring loss events, and recommend practical preventive measures
• Improve insurance processes, documentation standards, and internal awareness across relevant TORQ teams
  
  

Requirements

Qualifications

MBA or equivalent postgraduate management qualification from a recognised institution, or an LLB or equivalent legal qualification from a recognised university or law school.

ACII, Insurance Institute of India qualifications or an equivalent recognised insurance certification would be an advantage.

Experience

Five to seven years of relevant post-qualification experience, including at least five years gained after completion of the MBA or legal qualification.

Relevant experience gained in one of the following backgrounds: a leading insurer, particularly in commercial, marine, liability or claims functions; a reputable insurance broker managing complex corporate accounts or claims; a commodity trading company, import-export house, shipping or logistics business, or large corporate insurance function; or a reputable law firm with meaningful experience in insurance, marine matters, claims or insurance disputes.

Knowledge and Technical Exposure

Marine and cargo insurance, international trade and shipping, Incoterms and cross-border transactions.

Commercial policy interpretation, claims documentation, surveys and loss adjustment, subrogation and recovery.

Trade credit, liability, property and corporate insurance programmes.

Commodity, import-export, warehousing, logistics and supply-chain risks.