Senior Manager - Logistics

Key Responsibilities

• Dispatch & Outbound Operations. Manage daily dispatch planning as per customer orders and production availability. Ensure timely vehicle placement and execution of dispatches as per schedule. Monitor dispatch adherence against monthly and daily plans. Ensure all dispatch documentation (Invoice, E-way Bill, Delivery Challan, LR, Export Documents, etc.) is accurate and compliant. Minimize dispatch delays and ensure customer service commitments are met. Coordinate with sales, planning, customer service, and production teams for smooth order fulfillment. Develop annual logistics strategy aligned with business objectives. Prepare and manage logistics budget and drive cost optimization initiatives. Review logistics KPIs and implement improvement plans. Drive governance through periodic reviews with transporters and service providers. Ensure business continuity through logistics risk assessment and contingency planning.
• Logistics & Transportation Management. Manage transportation partners, fleet operators, and logistics service providers. Optimize freight costs through route planning and load utilization. Monitor vehicle turnaround time (TAT) and improve logistics efficiency. Ensure availability of vehicles for domestic and export shipments. Resolve transportation issues impacting deliveries. Track shipment movement and ensure timely delivery to customers. Evaluate logistics service providers. Monitor transporter performance through defined KPIs. Drive vendor compliance.
• Warehouse & Inventory Management. Oversee finished goods warehousing operations. Ensure proper storage, stacking, preservation, and handling of materials. Drive inventory accuracy through periodic audits and cycle counting. Monitor stock aging and inventory health. Ensure FIFO/FEFO compliance wherever applicable. Control inventory losses, damages, and shortages. Drive SAP logistics excellence and master data accuracy. Implement digital dashboards for OTIF, freight cost, vehicle turnaround time, and warehouse productivity. Improve logistics visibility through automation and analytics. Lead digital initiatives for gate management, vehicle tracking, and warehouse management.
• Production Coordination & Planning. Collaborate with production teams for dispatch scheduling. Align finished goods availability with customer demand. Participate in S&OP and production planning discussions. Support capacity planning by ensuring timely evacuation of finished goods.
• Customer Service & Stakeholder Management. Ensure OTIF (On-Time In-Full) delivery performance. Handle customer complaints related to dispatches and deliveries. Coordinate with Sales, SCM, Procurement, Finance, and Plant Operations. Maintain strong relationships with transporters and logistics partners.
• Safety, Quality & Compliance. Ensure compliance with road transport, GST, E-Way Bill, legal metrology, and statutory requirements. Drive warehouse and logistics safety standards. Ensure adherence to EHS guidelines during loading/unloading operations. Conduct safety audits and risk assessments. Ensure compliance with ISO, Responsible Care, and internal quality systems.
• Cost Optimization & Continuous Improvement. Drive logistics cost reduction initiatives. Improve warehouse productivity and manpower efficiency. Implement digitalization and process automation projects. Lead Lean, TPM, Six Sigma, or Kaizen initiatives within logistics operations. Reduce detention, demurrage, freight, and inventory carrying costs.
• Team Leadership & People Management. Lead dispatch, warehouse, and logistics teams. Develop team capability through coaching and training. Monitor manpower productivity and performance. Drive employee engagement and discipline within the function. Ensure succession planning for critical logistics roles.

Education

• Bachelor or master's in Chemistry, Engineering, or a related field.

Experience

• 12-15 years of experience in Logistics, with at least 5 years in a leadership role. Experience in driving digital initiatives and system improvements in supply chain functions preferred.

Skills

• Strong decision-making and problem-solving ability
• Leadership capability with a focus on team development
• Digital mindset with exposure to automation and data-driven quality systems
• Strategic thinking with strong execution orientation
• Effective communication and stakeholder management
• Ability to influence without authority
• Proactive and result-oriented approach

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