Senior Manager- Last Mile Operations

Role Description:

An operations manager also strategizes process improvements to ensure everyone completes their tasks on schedule.

Duties/Responsibilities:

• Responsible for last mile operations within the region.
• Plan, design and control day-to-day last Mile operations of team including logistics, resource/equipment planning, staffing, quality control, and managing vendor relations.
• Planning & building network, executing Last mile operations. 
• Construct Strategy for regions to improve the operations scorecard. Evaluate and reduce operations cost. 
• Develop New Territories in the Region.
• Oversee the hiring & training of new team members and support their development.
• Monitoring and auditing of daily, weekly & monthly performance reports to ensure smooth execution of operations.
• Collect, track, & present metrics related to processes, team accuracy and efficiency, and drive improvements in efficiency, throughput and cost across the organization.
• Analysis of Operational Reports for its region/delivery centers & coordinating with team.
• Improve the TAT - Need to minimize the TAT failure and plan strategies accordingly.

(TAT Failure like in : Processing, Connection and Delivery), all the activities related to process, connection & delivery within the timeline.

• 5S Implement - Ensure safe, clean and healthy working environment in compliance to statutory requirements and company policies.

Required Skills:

• Data management.
• Capacity Planning. 
• 10+ Years Experience.
• Manpower management.
• Process management.
• Network Expansion.
• Geographical Knowledge.

Education Qualifications: - 

Graduate/Post-Graduate