Senior Manager - Health Claims | non-medical

Roles and Responsibilities :

• Manage a team of claims executives who process health insurance claims and monitor their productivity
• Making sure Turnaround Time is maintained for both cashless and reimbursement claims
• Ensure compliance with IRDAI norms & Company SOPs
• Conduct performance reviews and coaching for the team
• Coordinate with Medical Adjudication team for smooth claim processing
• Responsible for supervisor audit of commercial adjudicators. 

Job Requirements :

• 7-8 years of experience in health claims team handling is required
• Strong knowledge of claims adjudication, handling, management, processing, and team handling skills.
• Proven track record in managing high-performing teams and driving operational efficiency improvements.