Senior Manager - Finance Operations (Lending)

About the role

We are hiring Senior Manager- Finance to own end-to-end finance for our lending business, where we act as a Lending Service Provider (LSP) to RBI-regulated NBFC and bank partners.

The role sits at the intersection of finance, lending partners and regulation. You will make sure every rupee of fee income, collection and default loss guarantee (DLG) is earned, billed, reconciled, accounted for and reported correctly, and that the business stays fully compliant with the RBI (Digital Lending)

Directions, 2025.

You will lead a team, act as the finance face of the business to lending partners, auditors and internal leadership, and build the controls and MIS that let the lending book scale safely.

Key responsibilities

1. Finance leadership for the LSP business

• Own the P&L of the lending business: sourcing fees, collection fees, platform/service fees, DLG cost, credit cost and partner payouts.
• Evaluate new partner deals and product structures (term loans, EMI, BNPL-style products, co-lending) for commercial viability and regulatory fit before sign-off.
• Partner with business, product and risk leaders as the single finance owner for lending.

2. Revenue assurance

• Own end-to-end revenue assurance: every loan disbursed and every rupee collected must translate into correctly computed, invoiced and received LSP income.
• Build automated reconciliations across LMS, partner NBFC statements, escrow/nodal accounts, payment gateways and the general ledger.
• Track and close leakages: unbilled fees, short receipts, disputed invoices, reversals on foreclosure and cancellation within the cooling-off period.
• Run monthly settlement and billing cycles with each lending partner and resolve differences within agreed timelines.

3. MIS and reporting

• Build and own lending MIS: disbursements, AUM facilitated, collections, DPD buckets, DLG exposure versus cap, partner-wise revenue and margin.
• Produce leadership and board-level dashboards, plus partner-facing reports required under each agreement.
• Move reporting from manual spreadsheets to automated, single-source-of-truth pipelines with data and tech teams.

4. Lending finance operations

• Oversee disbursement and collection money flows, escrow/nodal account operations and the collection waterfall between borrower, LSP and RE.
• Manage DLG lifecycle: setting up DLG instruments (cash deposit, FD lien or bank guarantee).
• Set up maker-checker controls, SOPs and exception handling for all lending money movements.

6. RBI and regulatory compliance

• Support partner REs with information for their regulatory reporting.
• Work with legal, risk and compliance on outsourcing, fair practices code, grievance redressal, data protection (DPDP Act) and partner due diligence.

7. Stakeholder management

• Be the finance point of contact for NBFC and bank partners: commercials, settlements, disputes, audits and quarterly business reviews.
• Represent lending finance to the AVP- Finance/ CFO, business heads, statutory auditors, internal auditors.
• Coordinate with treasury and banking operations on funding, escrow and DLG instruments.

8. Team leadership

• Lead, hire and develop a team aross revenue assurance, MIS and operations.
• Set clear goals, run performance reviews and build second-line leadership.
• Create a culture of ownership, control discipline and continuous automation.

Qualifications and experience

Must have

• Chartered Accountant (strongly preferred); CA with an MBA (Finance) or CFA is a plus.
• 8-10 years of post-qualification experience, with at least 5 years in finance for an LSP, fintech lending platform or NBFC with a digital lending business.
• Has led finance for an LSP business or a lending vertical end to end, not just one function within it.
• Hands-on ownership of revenue assurance, accounting, MIS and finance operations for a lending book.
• Working, in-depth knowledge of RBI Digital Lending Directions, DLG framework, NBFC regulations and how they shape LSP commercials and accounting.
• Has managed lending partners (NBFCs/banks), auditors and senior internal stakeholders directly.
• Has led a team of at least 3-5 people in a previous role, including people managers.

Good to have

• Experience on the NBFC (RE) side as well as the LSP side, giving a view of both ends of the arrangement.
• Exposure to co-lending, BNPL/EMI or credit-line products.
• Experience automating reconciliations and MIS (SQL, BI tools, LMS integrations).