TA
Senior Manager- Facility
the ark,pune · Pune · onsite · Posted 52d ago
Not disclosedFresherfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Operations & Maintenance
Manage daily operations of all building systems including HVAC, electrical, plumbing, elevators, BMS, and fire safety systems.
Ensure timely preventive and corrective maintenance of all facilities and equipment.
Oversee housekeeping, landscaping, pest control, and waste management with a focus on premium quality and hygiene.
Resident Relations
Act as the single point of contact for all resident concerns and service requests.
Ensure a prompt, courteous, and professional response to resident queries.
Coordinate community events or premium services in alignment with the luxury living experience.
Vendor & Staff Management
Supervise all on-site technical and support staff (security, housekeeping, technicians).
Manage contracts, performance, and quality of service of external vendors and AMC providers.
Ensure all staff are trained in customer service and property-specific protocols.
Compliance & Safety
Ensure compliance with all statutory regulations (fire safety, environment, building codes, etc.).
Conduct regular audits and safety drills.
Maintain documentation for licenses, certifications, and safety records.
Financial & Budgeting
Prepare and manage facility budgets, service charge reconciliation, and cost control.
Approve facility-related purchases and monitor maintenance expenses.
Ensure efficient use of resources and sustainability practices.
Key Skills & Competencies
Strong leadership and team management skills.
Excellent communication and customer service orientation.
High attention to detail and a proactive approach.
Technical expertise in building systems and maintenance.
Familiarity with BMS, CAFM, and facility management software.
Manage daily operations of all building systems including HVAC, electrical, plumbing, elevators, BMS, and fire safety systems.
Ensure timely preventive and corrective maintenance of all facilities and equipment.
Oversee housekeeping, landscaping, pest control, and waste management with a focus on premium quality and hygiene.
Resident Relations
Act as the single point of contact for all resident concerns and service requests.
Ensure a prompt, courteous, and professional response to resident queries.
Coordinate community events or premium services in alignment with the luxury living experience.
Vendor & Staff Management
Supervise all on-site technical and support staff (security, housekeeping, technicians).
Manage contracts, performance, and quality of service of external vendors and AMC providers.
Ensure all staff are trained in customer service and property-specific protocols.
Compliance & Safety
Ensure compliance with all statutory regulations (fire safety, environment, building codes, etc.).
Conduct regular audits and safety drills.
Maintain documentation for licenses, certifications, and safety records.
Financial & Budgeting
Prepare and manage facility budgets, service charge reconciliation, and cost control.
Approve facility-related purchases and monitor maintenance expenses.
Ensure efficient use of resources and sustainability practices.
Key Skills & Competencies
Strong leadership and team management skills.
Excellent communication and customer service orientation.
High attention to detail and a proactive approach.
Technical expertise in building systems and maintenance.
Familiarity with BMS, CAFM, and facility management software.
Sourced from foundit
Skills
Landscapingpest controlWaste managementElevatorsfire safety systemsBmsFacility management softwareCAFMHVACelectricalHousekeepingPlumbing