Senior Manager Employee Relations

1. Grievance handling for all bargainable employees:
Interact with employees to identify and effectively resolve all issues
Effective predicting of issues that pose a threat to smooth functioning of organization & prioritize accordingly
Prevent employee grievances from turning into bigger IR issues that can hamper production
Conduct regular meetings like IRC (Industrial Relations Committee) to capture all employee grievances.

2. Ensure maintenance of Internal Discipline:
Ensure that there is good understanding & acceptance for all rules and regulations mandated by the Management.
Take necessary preventive actions and measures of counselling wherever necessary
Take necessary disciplinary actions wherever required to ensure harmonious and productive environment on the shop floor.
Lead Quality Circle, SDT, improvement projects.
Ensure Statutory Compliance of the factory he/she is responsible for : Monitoring Statutory compliances such as ESI,PF, Minimum wages, maternity benefit, Bonus Act & Submission of returns

3. Liaise with employees, Union Leaders, line managers, divisional heads & factory heads:
Work closely with line managers for improvement in production, interacts with shop supervisors, managers, function heads.
Implement long term settlements, wage negotiations clauses, Bonus settlements, union elections and other critical items as and when they are due & manage industrial relations.
Provide inputs to the ER head for preparing management demands.
Provide cross-functional support to administration, communication and productivity services, safety team.
Resolve ER issues at the plant level striving for no/minimum loss to business/ corporate image.
Maintain cordial relations with all stake holders in order to ensure smooth functioning on the shop floor.
Implement location level ER priorities in consultation with Factory Head, Shop heads & ER Head.
Identify risks and opportunities in the respective factory location and put in place plans to mitigate the same.

4. Drive initiatives to motivate bargainable employees:
Identify and implement welfare activities including sports for blue collar workers in line with organizational guidelines
Organize regular Reward & Recognition functions like the long service awards
Plan and organize various family events or departmental picnics.
Be responsible for a set of employees in shop/area for engagement, growth, recognition,
Self –Directed teams , SQDCME (Safety / Quality/ Delivery/ Cost/ Morale and Environment)

Internal

Employees: Regular Liaising & proactive IR
Block Union Representatives / Line Managers/Divisional Heads/Factory Heads : Regular Interaction and communication for smooth functioning.

Shared services, Construction, Safety, Administration, Medical: To assist workmen in resolving their grievances

ER Team: Regular Interaction between factories for good flow of management ideas.

External

Labour Department & Government Agencies: For Statutory Requirements

Industry Associations: Participation in industry associations and forums related to Industrial Relations to stay informed about trends, regulations, and emerging practices.

• Education : Post Graduate in Human Resources.
• Relevant Experience : 5+ years of experience in HR / ER with exposure to handling blue collared workers extensively.

• Business Acumen
• Change Management
• Conflict Management
• Influencing Skills
• Labour Relations
• Strategy & Risk Management
• Stakeholder Management