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    Job · 13448272

    24/7 Customer logo

    Senior Manager - Employee Relations!

    24/7 Customer · Bengaluru · onsite · Posted 59d ago

    Not disclosed13–18 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Join [24]7.ai as Senior Manager - Employee Relations!

    Location: Bengaluru, India

    Shift: 5 PM - 2 AM

    Salary Range: INR 17-20 LPA

    Role Overview:

    As a Senior Manager - Employee Relations, you will play a pivotal role in enhancing employee satisfaction, engagement, and organizational culture through strategic initiatives and hands-on management of employee relations. Join a dynamic team where innovative HR practices are at the forefront of building an engaged workforce and performance excellence.

    Key Responsibilities:

    • Lead and drive employee engagement initiatives across the organization.
    • Own and execute projects related to Employee Value Proposition (EVP).
    • Manage rewards & recognition, performance management, and attrition management.
    • Foster employee satisfaction through various initiatives and support activities.
    • Resolve conflict situations effectively and maintain positive relationships across teams.
    • Conduct investigations and drive resolutions with a focus on fairness and consistency.
    • Collaborate with leadership at multiple levels to maintain a positive workplace environment.

    What You Need to Succeed:

    • Experience: 13+ years in HRBP or fields like Employee Relations, Talent Engagement, Talent Management, People & Culture.
    • Proven track record of handling conflict management, grievance management, and performance management.
    • Strong analytical thinking, problem-solving, and negotiating skills.
    • Ability to handle multiple priorities, meet deadlines, and maintain composure under pressure.
    • Interpersonal skills to engage with leadership across all levels.
    • High energy, passion, and a results-driven mindset.
    • Behavioral Qualities: Integrity, active listening, influence, and persuasion skills.

    Qualifications:

    • Preferred: MBA/MSW in HR, PGDM (Specialization in HR).
    • Shift: 5 PM - 2 AM (Night Shift).

    Why Join Us

    • Competitive Salary: INR 17-20 LPA
    • Rewards & Recognition: Competitive and performance-based rewards.
    • Employee Engagement: Play a key role in shaping the workplace culture and employee experience.

    Become a part of the [24]7.ai family, where your contributions in Employee Relations will shape the future of work culture!

    Sourced from foundit

    Skills

    conflict managementEmployee GrievanceEmployee RelationEmployee Engagementperformance management

    About 24/7 Customer

    24/7 Customer logo

    24/7 Customer

    Software Product

    5.4k+

    employees

    2000

    26 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹3.1L PA avg

    Avg at 24/7 Customer

    About

    AI software company optimizing customer-brand engagement & relations

    Industries

    Software ProductInternetAnalytics & KPO

    Employee ratings

    10 reviews

    3.5/ 5

    Culture

    2.8

    Career growth

    2.0

    Work-life

    2.9

    Employees rate it well for

    Company Culture36Overall Company35

    Find them on

    WebsiteLinkedInAmbitionBox reviews

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