Senior Manager DevOps

Company Description Icertis is an AI-native contract intelligence company that enables enterprises to turn strategy into faster, scalable execution. Powered by Vera, the Icertis platform provides an enterprise-wide contract intelligence layer that understands business and industry context. This layer connects agreements, data, and systems to unlock insights, improve compliance, and accelerate decision-making. By driving the future of autonomous contracting, Icertis helps organizations reduce risk, increase efficiency, and capture the full value of their commercial relationships.

Role Description The Senior Manager DevOps role at Icertis is a full-time, on-site position based in the Pune District. This role is responsible for leading a DevOps team that designs, implements, and maintains scalable, secure, and highly available cloud infrastructure and CI/CD pipelines supporting the Icertis platform. Day-to-day responsibilities include overseeing deployment processes, optimizing build and release workflows, monitoring system performance, and ensuring reliability and resilience of production environments. The Senior Manager DevOps collaborates closely with engineering, security, and product teams to streamline delivery, implement automation, and uphold best practices in configuration management, observability, and incident response. The role also includes mentoring team members, setting technical direction, and driving continuous improvement initiatives across the DevOps function. Job Description

Why Join Us

• Shape the DevOps strategy of a market-leading SaaS company.
• Work on enterprise-scale multi-tenant infrastructure with cutting-edge cloud technologies.
• Collaborate with brilliant engineers solving mission-critical challenges.
• Join a culture that values automation, innovation, and continuous improvement.

Responsibilities

• CI/CD & GitOps : Design, build, and maintain CI/CD pipelines for enterprise-grade microservices and applications using Azure DevOps and GitOps practices.
• Internal Tooling & APIs : Develop backend services and APIs (PowerShell, Python, FastAPI or equivalent) to power internal automation and platform capabilities.
• Infrastructure Automation : Automate provisioning and configuration of cloud infrastructure using Terraform, Ansible, or ARM templates.
• Container Platforms : Support and maintain containerized workloads using Kubernetes, ensuring performance, scalability, and reliability.
• Deployment Resilience : Enhance deployment automation, observability, and rollback strategies for multi-tenant SaaS environments.
• Cross-Functional Collaboration : Partner with SRE, CloudOps, Security, and Development teams to design resilient, secure, and scalable infrastructure patterns.
• Secrets & Certificates Management : Manage certificates, secrets, and encryption keys using Azure Key Vault (AKV) to ensure secure, compliant handling of sensitive assets across environments.
• Monitoring & Visibility : Integrate monitoring, observability, and CMDB tools (Datadog, ELK, AppInsights) to ensure visibility, traceability, and compliance across environments.
• Platform Engineering : Contribute to reusable toolkits, frameworks, and internal platforms that improve developer productivity and operational consistency.
• Operational Excellence : Participate in incident response, root cause analysis, and continuous improvement of deployment pipelines.
• Compliance & Governance : Ensure all DevOps practices adhere to security, compliance, and operational standards throughout the SDLC.

Qualifications

• 15+ years in DevOps/CloudOps/Infrastructure Operations.
• Deep expertise in Microsoft Azure (AWS exposure is a plus).
• Strong hands-on experience with CI/CD tools (Azure DevOps, GitHub Actions, TFS) and IaC (Terraform, Ansible, ARM).
• Proficiency in scripting and backend automation using PowerShell, Python, and modern frameworks.
• Proven experience with container orchestration (Kubernetes, Helm) in production scale environments.
• Strong background in monitoring, observability, and incident management.
• Excellent leadership, stakeholder management, and cross-functional collaboration skills.
• Azure certifications are strongly preferred; ITIL/ITSM exposure is a plus. -