Senior Manager - CSR

Role & responsibilities

1. CSR Strategy & Program Design

• Lead the formulation of CSR strategies with a primary focus on public health and community well-being.
• Drive evidence-based planning through field assessments using PRA, FGDs, baseline surveys, and stakeholder consultations.
• Develop Detailed Project Reports (DPRs) for health and rural development initiatives.
• Collaborate with senior leadership to align CSR strategy with organizational priorities and SDGs.
• Provide actionable recommendations to enhance impact, scalability, and sustainability.

2. Public Health Program Development & Implementation

• Conceptualize and implement public health interventions (e.g., nutrition, maternal & child health, communicable diseases, sanitation, health system strengthening).
• Ensure end-to-end project lifecycle managementplanning, execution, monitoring, and closure.
• Set and track project KPIs, ensuring timely delivery and high-quality outcomes.
• Integrate convergence with government health programs (NHM, ICDS, etc.) where applicable.

3. Administrative & Operational Leadership

• Oversee program administration, including budgeting, vendor management, compliance, and documentation.
• Ensure adherence to CSR regulations, audit requirements, and internal governance standards.
• Manage implementation partners (NGOs/agencies) and ensure performance accountability.
• Manage direct reporting team and strengthen internal processes for efficient program execution and reporting.

4. CSR Communication & Reporting

• Develop structured communication strategies for CSR and employee volunteering initiatives.
• Prepare high-quality internal and external reports, impact assessments, and case studies.
• Support leadership communication through presentations, dashboards, and annual CSR disclosures.

5. Stakeholder Engagement & Partnerships

• Build and manage partnerships with government bodies, Tata Group entities, NGOs, CSR implementing agencies, and community institutions.
• Act as a key interface with district/state administration, PRI institutions, and development partners.
• Facilitate CSR audits, reviews, and third-party evaluations.

6. Digitization, MIS & Data-Driven Monitoring

• Drive adoption of digital tools and MIS platforms for real-time project monitoring and reporting.
• Design dashboards for data visualization, decision-making, and impact tracking.
• Ensure data integrity, transparency, and usage compliance across stakeholders.

Apply scientific and TQM methodologies to improve program efficiency and outcomes

Preferred candidate profile

• 5to11 years of experience in CSR / development sector
• Strong experience in public health program design and implementation
• Prior experience with NGOs, CSR implementing agencies, or government health programs preferred
• Demonstrated exposure to program administration and team/partner management