Senior Manager - Commercial Mandate

Minimum 4 years of team handling experience and 7-10 years of over all experience (Minimum 3 - 5 years experience in Commercial Sales)

1. Site & Team Management

• Manage the day-to-day functioning of assigned commercial project sites.
• Supervise and guide site sales teams and ensure optimum team productivity.
• Monitor daily:
• Leads generated and follow-ups
• Customer calls and site visits
• Walk-ins and customer movement
• Bookings and cancellations
• Collections
• Registrations scheduled and completed
• Pending documentation / customer requirements
• Conduct daily / weekly team reviews and track performance against agreed targets.
• Identify productivity gaps and take corrective action through coaching, follow-up and on-ground support.
• Ensure disciplined CRM usage and timely updating of sales activity.
• Escalate important customer, commercial or operational issues to the City Head.

2. Project Execution

• Ensure smooth day-to-day sales execution across assigned projects.
• Maintain regular coordination with developer sales teams and site management.
• Understand project inventory, pricing, offers, competition and sales strategy.
• Track project performance and highlight opportunities or concerns to the City Head.
• Ensure timely coordination for bookings, collections, documentation and registrations.
• Support project launches, activations and other sales initiatives as required.

3. Market Intelligence & Business Development Support

• Develop strong ground-level knowledge of assigned Pune commercial micro-markets.
• Track upcoming and under-development commercial projects.
• Identify:
• New project launches
• Upcoming developments
• Developer / promoter details
• Project status and positioning
• Pricing and inventory
• Competitive developments
• Build relationships with developers, promoters and relevant project-level stakeholders.
• Identify key decision-makers and create initial engagement wherever possible.
• Share qualified project opportunities and market intelligence with the City Head.
• Facilitate introductions and meetings with developers where an opportunity is identified.
• Work closely with the City Head to support conversion of identified opportunities into potential new mandates.

4. Reporting & Performance Management

• Maintain accurate daily and weekly sales MIS for assigned projects.
• Provide clear visibility on funnel movement, bookings, registrations, collections and team productivity.
• Highlight risks, bottlenecks and opportunities proactively.
• Ensure timely submission of all required management reports.