Senior Manager - Business Resiliency

Marsh is seeking candidates to join its Business Resiliency function for the following position based in the Gurugram INDIA office:

Senior Manager – Business Resiliency Management

Location - Gurugram

What can you expect

• The Marsh Business Resiliency Management and Crisis Management Program coordinates activities necessary to build, sustain, and improve our preparedness and response capabilities to threats or actual adverse events that could affect the Marsh Companies, such as natural disasters, manmade disruptions or other significant incidents
• This role works across multiple businesses to develop and manage business resiliency and crisis management policies and programs, including planning, implementation, training and testing programs necessary for rapid response to adverse events or crisis situations
• We are seeking a BRM Senior Manager to support Business Resiliency and Crisis Management activities for Marsh's India offices and serving as a member of the Global BRM Center of Excellence.
• This role will support the development, coordination, and implementation of the business resiliency program in India, while also providing guidance, tools, reporting, and specialized services to BRM Managers and Business Resiliency Coordinators (BRCs) across other regions.
• The role will advise on a range of risk management matters, with a primary focus on business resiliency and crisis management. This position reports into the India Business Resiliency Management Lead. This is not a people management role
  
  

We will count on you to:

• Support oversight of Marsh's Business Resiliency Management and Crisis Management programs to strengthen and sustain enterprise-wide resiliency, preparedness, and response capabilities.
• Support BRM India leader to coordinate actions to mitigate business continuity risks associated with offices, functions and operations to maintain the well-being of employees, protect assets, and provide continued service for clients during business disruptions
• Assess regularly recovery capability/ solutions and reports on status to stakeholder groups
• Facilitate 24x7 preparedness real time response support during crisis and disruption
• Coordinate activities with the functions/groups that play a role in crisis management
• Advise, review and support the businesses to maintain, update, validate business impact analysis (BIAs) and business resiliency plans (BRPs) to identify critical applications/systems and develop recovery capabilities and priorities. To support facilitation and coordination of exercises and testing
• Coordinate Preparedness Program training and awareness activities across Marsh
• Support the governance, project management and quality management activities of the Marsh Global Preparedness Program
  
  

What you need to have:

• Bachelor's degree, Technology or related field required (Post graduation preferred)
• Over 12 years of corporate risk management and related experience, with at least 7 years in a Business Resiliency/ Crisis Management or comparable position
• Relevant Business Continuity, Crisis Management or Risk Management certification is a plus
• Exceptional interpersonal, communication, and relationship-building skills, with the ability to influence and engage stakeholders at all levels.
• Advanced proficiency in Microsoft Excel and PowerPoint, with the ability to analyze data, develop insightful reports, and create clear, executive-ready presentations.
• Excellent organizational and time management skills to handle multiple projects and tasks
• Detail oriented to ensure accuracy and results focused with ability to work at strategic as well as tactical level
• Excellent written and verbal communications skills to effectively interact with stakeholders at all levels
• Fluency in English and at least one other language, as spoken in the assigned region
  
  

What makes you stand out:

• Strong data analysis and critical-thinking capabilities, with the ability to use AI tools effectively to generate insights, improve decision-making, and enhance business resiliency outcomes.
• IT disaster recovery knowledge and experience
• Professional certifications such as CBCP or CBCI
  
  

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit Marsh.com. Follow Marsh on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

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