Senior Manager - Business Insights

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Piramal Pharma Solutions

Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve our clients through a globally integrated network of facilities in North America, Europe and Asia.

This enables us to offer a comprehensive range of services including Drug Discovery Solutions, Process & Pharmaceutical Development services, Clinical Trial Supplies, Commercial supply of APIs and Finished dosage forms. We also offer specialized services like development and manufacture of Highly Potent APIs and Antibody Drug Conjugation.

Our capability as an integrated service provider & experience with various technologies enables us to serve Innovator and Generic companies worldwide.

For more details, please visit : www.piramalpharmasolutions.com

Job Title

Senior Manager - Business Insights

Job Description

The Senior Manager – Commercial Strategy & Business Insights will support commercial leadership with market intelligence, customer and molecule insights, competitive benchmarking, commercial analytics, and strategic decision support. The role will help identify growth opportunities across customers, services, modalities, and geographies, while translating data, market signals, and business performance trends into clear, actionable recommendations.

Key Responsibilities

• Commercial Strategy & Growth Support
• Support annual and periodic commercial strategy planning exercises.
• Identify growth opportunities across services, modalities, customers, and geographies.
• Develop business cases and strategic assessments for new markets, capabilities, and customer segments.
• Support strategic initiatives led by Commercial Leadership and Strategic Marketing.
• Market Intelligence & Competitive Benchmarking
• Track global CDMO, biopharma, and pharmaceutical industry trends.
• Monitor competitor capabilities, investments, capacity expansions, partnerships, and market positioning.
• Track emerging modalities such as ADCs, peptides, oligonucleotides, biologics, and other high-growth areas.
• Prepare concise market intelligence updates and competitor insights for leadership.
• Customer, Molecule & Pipeline Insights
• Analyze customer pipelines, development-stage assets, therapeutic focus areas, and molecule types.
• Identify high-potential customers, programs, and whitespace opportunities aligned with company capabilities.
• Support account prioritization, KAM planning, and customer targeting initiatives.
• Use external databases, public sources, and commercial datasets to generate actionable customer insights.
• Commercial Analytics & Performance Tracking
• Analyze CRM / Salesforce data to track pipeline progression, proposal activity, win-loss trends, and customer engagement.
• Support reporting on key commercial KPIs including order book, RFP funnel, win rate, forecast quality, customer engagement, and proposal conversion.
• Develop dashboards, trackers, and periodic business reviews to support decision-making.
• Identify trends, gaps, and improvement opportunities to strengthen commercial execution.
• Leadership & Presentation Support
• Support the Commercial Leadership team with internal presentations, customer presentations, business reviews, board / investor updates, and strategic discussion materials.
• Translate complex analysis into crisp, executive-ready slides and recommendations.
• Maintain the central repository of corporate decks, capability presentations, customer-facing materials, case studies, and standard commercial presentation assets.
• Ensure presentation materials are current, consistent, high quality, and aligned with company messaging.
  
  

Key Deliverables

• Market intelligence updates
• Competitor benchmarking reports
• Customer and molecule analyses
• Growth opportunity assessments
• Strategic business cases
• Commercial KPI dashboards and trackers
• Executive and customer-facing presentations
• Updated repository of corporate and capability decks
  
  

Preferred Experience

• 3+ years of experience in strategy, business insights, market intelligence, commercial excellence, consulting, or life sciences business analysis.
• Experience in CDMO, pharma, biotech, life sciences consulting, market research, or commercial strategy preferred.
• Strong understanding of pharmaceutical development, outsourcing, customer pipelines, and CDMO business models.
• Experience working with CRM data, external market databases, pipeline intelligence tools, and commercial performance metrics.
• Strong PowerPoint, Excel, analytical, and storytelling skills.
  
  

Preferred Backgrounds

• Life sciences consulting firms
• Market research / intelligence firms
• Global pharma, biotech, CDMO, CRO, mpharma companies.
• Commercial excellence, CEO's office, corporate strategy, business insights, or market intelligence roles.