Senior Manager - Business Development (APTG)

Focused expansion of Max stores aligned with the Business Plan, exploring new market opportunities and developing new stores/channels that are profitable.

Key Responsibilities

Profitable Expansion of Max Stores in the Region (CICO/FICO/FIFO)

• Generate and validate leads and evaluate new store opportunities across various locations.
• Examine new properties along with RM / AM and RPM.
• Conduct feasibility studies covering building suitability, business viability, financial sustainability and growth with TH/TOM/AM.
• Prepare New Store Business Proposal Notes and coordinate with the Finance Team for preparation and validation of PFR / IRR workings, Cluster Analysis and Market Feasibility.
• Liaise with Project & Group IT teams and developers/franchisees for store fit-out execution.
• Liaise with Corporate Legal Team and developers/franchisees for title due diligence and agreement closure.
• Ensure completion of new store-related documentation and statutory compliance.

MIS

• Update the Wooqer Platform with New Store Proposal reports and follow up with stakeholders for completion.
• Review and maintain MIS related to new store proposals and expansion.
• Analyse New Store Business Performance through daily/weekly sales reports, STR and stock cover reports with reference to PFR.
• Review performance with VP Retail Operations / National Head – Retail Operations and recommend suitable interventions.
• Review Store Analysis KPI reports, business activity trackers and store P&L.
• Participate in Regional MBRs to understand business performance and support specific action plans.

Key Result Areas (KRAs)

Financial

• Closure of existing new store proposals and generation of new market opportunities in line with the approved budget.
• Number of stores moved from below PFR to above PFR levels.

Customer

• Delivering new store business performance as per the PFR business plan.

Competencies

Knowledge

• Market Knowledge
• Real Estate Awareness
• Financial Acumen
• Product Knowledge

Functional Skills

• Negotiation Skills
• Interpersonal Skills
• Analytical Skills
• Franchise & Developer Management

Managerial Competencies

• Strategic Thinking
• Business Acumen
• Results Orientation
• Collaboration

Knowledge & Skills

Market Knowledge

• Geographic, topography, demographic and competition knowledge.
• Understanding of existing players, market trends and opportunities.

Real Estate Awareness

• Awareness of real estate developments and market dynamics.

Financial Acumen

• Ability to work on feasibility and financial aspects.
• Understanding of business drivers and trends such as revenue, costs and customer needs.

Negotiation Skills

• Explore positions and alternatives to achieve organizational objectives.
• Determine the minimal or ideal conditions of the other party during negotiations.
• Respond to opposing views in a non-defensive manner.
• Plan and prepare for required outcomes.

Interpersonal Skills

• Articulate ideas, information and thoughts clearly.
• Empathize and build trust.
• Listen actively and value diverse opinions.
• Assert ideas and persuade others to gain support and commitment.
• Use creative approaches to motivate others to meet organizational/team goals.

Analytical Skills

• Apply logical reasoning and numerical ability.
• Identify complex problems and evaluate related information to develop and implement solutions.
• Identify strengths and weaknesses of alternative solutions and approaches.
• Consider relative costs and benefits of potential actions.
• Monitor implementation and verify whether the problem has been resolved.

Franchise & Developer Management

• Understand franchisee/developer perspectives.
• Share business priorities and concerns.
• Resolve issues effectively.
• Build stable and long-term relationships.