Senior Manager - Billing & Dispute Resolution

KEY RESPONSIBILITIES:

• To ensure timely invoicing and submission of invoices as per the client's required format.
• To ensure that the Invoicing SOPs are in place along with the invoice submission requirements for all clients.
• To provide timely resolution to clients corresponding to billing disputes raised by them.
• To focus on automation of manual tasks and increase the billing efficiency & accuracy.
• To build a logical approach for resolving the source of billing issues and streamline the process.
• To streamline the end-to-end invoicing process for faster realisation of invoices.
• Responsible for managing & coordination with billing, collections, dispute resolution and tax teams and internal stakeholders for the information.

Ability to resolve statutory audit, internal audit and tax audit queries

Assisting team members in training and knowledge enhancement