Senior Manager (BFSI)

Responsibilities

• Functional Solutioning & Modeling
• Translate high-level business strategies into detailed functional specifications and Context Models for engineering teams.
• Map complex financial workflows, such as transaction authorization paths, eKYC sequences, and dispute management lifecycles.
• Ensure all product features align with "Compliant-by-Design" principles.
• Fraud & Risk Operations
• Collaborate with data scientists to refine AI/ML fraud models by providing domain-specific insights into emerging fraud typologies (e.g., account takeover, synthetic identity).
• Monitor and optimize real-time decisioning thresholds to balance fraud prevention with customer friction.
• Assist in the governance of risk policies for merchant and customer segments.
• Regulatory Alignment
• Stay abreast of local and global regulations (e.g., AML/CFT, PSD2, PCI-DSS, GDPR).
• Document and maintain traceability between regulatory requirements and technical implementations.
• Support internal and external audits by providing domain-specific documentation and process walkthroughs.
• Payments & Ecosystem Integration
• Serve as the functional lead for payment rail integrations (Cards, UPI/Real-time payments, Wallets).
• Optimize transaction success rates by analyzing authorization data and identifying bottlenecks in the payment chain.
• Support merchant onboarding and lifecycle management strategies.
• Agile Collaboration
• Work within Scaled Agile (SAFe) or similar frameworks to groom backlogs, define "Definition of Done" from a domain perspective, and participate in PI planning.

Qualifications

• Experience: 9 – 15 years in BFSI, Fintech, or a specialized Financial Consulting practice.
• Domain Expertise: Proven experience in at least two of the following: Payments, Credit Risk, Fraud Management, or Retail Banking.
• Technical Fluency: Ability to work with technical teams on data schemas, API contracts, and system architecture. Experience with GCP (Big Query/Dataproc) or similar data environments is a strong plus.
• Education: Bachelor’s or master’s degree in finance, Business, Computer Science, or a related field.

Required Skills

• Analytical Thinking: Ability to deconstruct complex banking problems into logical, solvable components.
• Stakeholder Management: Comfortable presenting functional designs to both technical leads and business stakeholders.
• Adaptability: Thrives in a fast-paced environment where regulatory landscapes and technology evolve rapidly.
• Detail Orientation: Precision in documenting compliance rules and financial logic.