Senior Manager/AGM - Master Black Belt (BFSI)

• Work Model : Work from office
• Candidate Expectation
• Candidate with minimum 12+ years of experience.
• Having supported global clients across BFSI space.
• Should be Flexible to work in global working hours.
• Qualification:
• Any graduate Minimum 15 years education, Bachelor s degree, MBA or equivalent from a reputed institution.
• Certified Lean Six Sigma Master Black Belt
• Preferred candidate Industry: Outsourcing/BPO/KPO/Management consulting/GCC/GBS

Job description:

• 12+ Years experience in Transformation in Banking domain
• Project Management: Experience managing multiple short-term, high-visibility projects with timely delivery and stakeholder satisfaction.
• Business Analysis: Ability to analyse business requirements, processes, and data; create detailed requirement documents and coordinate with stakeholders for successful delivery.
• Automation & Reporting: Experience managing projects involving VBA, MS Access, and dashboards not necessarily work on it but should have knowledge on how they work.
• RPA Tools: Familiarity with Power Automate and similar tools for workflow optimization.
• Data Visualization: Proficiency in designing dashboards for actionable insights.
• Identify improvement opportunities and develop plan to execute projects in consultation with delivery leads to improve process efficiency Efficient management of SLA framework and reporting to deliver value to internal & external customers Program management of high impact organization wide Transformation program for Client Support new transitions.
• Ensure timely reporting of project progress.
• Lease with technology team for automation / Gen AI projects Deploy Knowledge Management practices Create a culture of continuous improvement in business units through GB / Lean trainings.
• Ensure compliance to CMMI deliverable
• Key skills: Maste Black Belt, BFSI, Transformation, Process Excellence, Process Improvement