Senior Manager/AGM - Master Black Belt (BFSI)

Job Title : Master Black Belt (BFSI) - Chennai – Senior Manager/AGM

Locations : Chennai

Work Model : Work from office

Shift: Flexible with global shift

Candidate with minimum 12+ years of experience.

Having supported global clients across BFSI space with Black belt certification-Mandatory

Should be Flexible to work in global working hours.

 

Qualification: Any graduate

Minimum 15 years education, Bachelor’s degree, MBA or equivalent from a reputed institution.

Certified Lean Six Sigma – Master Black Belt

 

Outsourcing/BPO/KPO/Management consulting/GCC/GBS

 

12+ Years experience in Transformation in Banking domain

Project Management: Experience managing multiple short-term, high-visibility projects with timely delivery and stakeholder satisfaction.

Business Analysis: Ability to analyze business requirements, processes, and data; create detailed requirement documents and coordinate with stakeholders for successful delivery.

Automation & Reporting: Experience managing projects involving VBA, MS Access, and dashboards – not necessarily work on it – but should have knowledge on how they work.

RPA Tools: Familiarity with Power Automate and similar tools for workflow optimization.

Data Visualization: Proficiency in designing dashboards for actionable insights.

Identify improvement opportunities and develop plan to execute projects in consultation with delivery leads to improve process efficiency
Efficient management of SLA framework and reporting to deliver value to internal & external customers
Program management of high impact organization wide Transformation program for Client
Support new transitions.
Ensure timely reporting of project progress.
Lease with technology team for automation / Gen AI projects
Deploy Knowledge Management practices
Create a culture of continuous improvement in business units through GB / Lean trainings.

Ensure compliance to CMMI deliverable

 

 

Interested candidate can respond with the updated resume to [email removed]