Senior Manager, Accounting Services
Conduent · Bengaluru · onsite · Posted 38d ago
Undisclosed6–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Key Responsibilities
- Lead and manage end-to-end O2C operations supporting multiple GM regions and business units.
- Drive service delivery excellence while meeting contractual SLAs, KPIs, and productivity targets.
- Monitor operational performance through dashboards, analytics, and goverce reviews.
- Act as the primary escalation point for senior GM stakeholders and internal leadership.
- Build strong partnerships with Fice Controllers, Regional Fice Teams, Country CFOs, Treasury, Sales Operations, and Customer Service teams.
- Lead monthly and quarterly business reviews with GM leadership.
- Provide strategic recommendations to improve cash flow, collections effectiveness, and customer experience.
- Drive reduction in Accounts Receivable aging and Days Sales Outstanding (DSO).
- Develop collection strategies to maximize cash recovery and improve working capital.
- Monitor high-risk customer accounts and support proactive resolution plans.
- Ensure adherence to SOX controls, audit requirements, ficial policies, and regulatory standards.
- Manage critical ficial controls related to cash application, credit approvals, collections, and customer account maintece.
- Drive goverce and compliance across all O2C processes.
- Lead a large team of managers, team leaders, and analysts across multiple functions and geographies.
- Build a high-performance culture focused on accountability, engagement, and continuous improvement.
- Identify automation opportunities using RPA, AI, workflow tools, and analytics platforms.
- Lead Lean Six Sigma and process optimization initiatives.
- Support migration, stabilization, and transformation of new business transitions.
- Drive standardization and best-practice implementation across regions.
- Present operational and ficial performance metrics to executive leadership.
- Develop business cases for process improvements and transformation investments.
Experience
- 15+ - 18+ years of experience in Fice Accounting Shared Services/BPO environments.
- Minimum 5+ years of leadership experience managing large O2C operations.
- Experience supporting global clients, preferably within automotive or manufacturing
- Proven experience managing teams of 100150+ FTEs.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:. Complete the form and then email it as an attachment to.You may also.
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Skills
Customer ServiceShared ServicesenvironmentrpaAutomotiveCfoleadershipAccounts ReceivableCASH FLOWOrder To CashManufacturingoperationsSalesbpoAccountingNew Businessaccount managementArtificial Intelligence
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
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