Senior Manager - 2(Email Domain, Identity & Virtualization SME)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager - 2 (Email Domain, Identity & Virtualization SME) based in India.

This is a senior technical leadership role responsible for shaping and securing enterprise email, identity, access, virtualization, and cloud infrastructure across a global environment. You will serve as a subject matter expert across Active Directory, Microsoft Exchange, IDAM, VMware, cloud platforms, MDM, and enterprise integrations. The role combines hands-on technical expertise with architecture, transformation, governance, and operational leadership. You will lead complex infrastructure initiatives while improving availability, security, automation, and resilience. Strong collaboration with global IT teams, vendors, and technology partners will be central to your success. This opportunity is well suited to an experienced infrastructure leader who can balance strategic thinking with deep technical execution.

Accountabilities: Act as the subject matter expert for Active Directory, Microsoft Exchange, identity and access management, SSO, MFA, and enterprise email architecture.

Manage and evolve multi-cloud and on-premises email environments, including Exchange, Office 365, and other enterprise messaging platforms.

Lead email migration, consolidation, security enhancement, archival, and integration initiatives across business-critical applications.

Design, implement, and maintain complex Active Directory environments, including multi-forest/domain architectures, Group Policy, DNS, replication, OU structures, schema management, and backup/restore strategies.

Lead identity lifecycle management and federation initiatives, including ADFS and integrations between identity platforms and enterprise applications.

Serve as the technical SME for VMware ESXi, Hyper-V, Citrix, VMware NSX, Azure Stack, SCCM, SCOM, and related virtualization and infrastructure technologies.

Support cloud and hybrid infrastructure initiatives across Azure, AWS, and GCP, including hyperconverged infrastructure and software-defined networking/storage environments.

Manage enterprise MDM platforms such as MaaS360 and Microsoft Intune and introduce automation and configuration-management approaches to improve infrastructure efficiency.

Ensure infrastructure environments comply with security, audit, governance, and regulatory requirements, including applicable hardening standards.

Develop and maintain SOPs, knowledge documentation, risk assessments, disaster recovery procedures, and operational standards.

Provide advanced technical support and lead incident, problem, and service-request management in line with agreed SLAs.

Mentor engineers and collaborate with global IT teams, vendors, OEMs, and other technology stakeholders on complex initiatives.

Contribute to project planning, execution, documentation, and governance while tracking milestones, deliverables, risks, costs, and budgets.

Manage vendor relationships, contract renewals, cost estimates, and financial planning for infrastructure initiatives.

Drive continuous improvement through automation, modern configuration management, security enhancements, and infrastructure transformation.

Requirements

10–12 years of relevant IT infrastructure experience, with significant expertise across email, identity, Active Directory, virtualization, and enterprise systems.

Bachelor’s or postgraduate degree in Computer Science, Information Technology, or a related discipline.

Deep hands-on expertise in Active Directory, Microsoft Exchange, VMware, email security, identity and access management, and infrastructure automation.

Strong knowledge of multi-forest/domain Active Directory, Group Policy, DNS, AD replication, federation, LDAP, Kerberos, and identity lifecycle management.

Experience with Exchange environments, Office 365, email security standards such as SPF, DKIM, and DMARC, and integration with enterprise applications.

Strong virtualization experience across VMware and Microsoft Hyper-V, with exposure to Citrix, NSX, hyperconverged infrastructure, and software-defined infrastructure.

Experience working with Azure, AWS, and/or GCP in hybrid or multi-cloud environments.

Knowledge of MDM platforms such as Microsoft Intune or MaaS360 and experience implementing infrastructure automation or configuration-management solutions.

Working knowledge of PowerShell, server monitoring, networking, routing, and infrastructure troubleshooting.

Experience integrating identity and email platforms with business-critical systems such as HR, ERP, or other enterprise applications.

Strong understanding of security, compliance, governance, disaster recovery, risk management, and operational best practices.

Excellent leadership, communication, stakeholder-management, and cross-functional collaboration skills.

Demonstrated ability to manage vendors, negotiate or renew contracts, oversee budgets, and coordinate complex technology projects.

Strong analytical and problem-solving abilities, particularly when managing critical or highly complex infrastructure issues.

Strategic and proactive mindset with a strong focus on continuous improvement, security, reliability, and operational excellence.

Relevant certifications such as Microsoft Enterprise Administrator Expert, Microsoft Identity and Access Administrator Associate, MCSE Messaging, Windows Active Directory certifications, VCP/VCAP-DCV, or Azure/AWS/GCP certifications are advantageous.

Experience in the pharmaceutical or another highly regulated industry is a plus.

Benefits

Senior-level opportunity with global scope and visibility across enterprise IT operations.

Opportunity to lead critical infrastructure transformation across email, identity, virtualization, cloud, and security.

Exposure to complex, business-critical enterprise technology environments.

Opportunity to work with global IT teams, leading technology vendors, and OEM partners.

Strong ownership across architecture, operations, projects, governance, and technology strategy.

Opportunities to mentor technical teams and influence infrastructure standards and best practices.

Professional development through exposure to modern cloud, automation, virtualization, identity, and security technologies.

Comprehensive employee benefits and programs designed to support professional growth and overall well-being.

Opportunity to contribute to continuous improvement and high-impact technology initiatives within a global organization.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1