Senior Mainframe (MF) Information Management System (IMS) Technician
Coralai · Bengaluru · onsite · Posted 38d ago
Undisclosed3–6 yrsfulltimeSourced from
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About this role
Position Description:
Job Title: Senior Mainframe (MF) Information Management System (IMS) Technician
Category: Mainframe (MF) Information Management System (IMS)
Location: Bengaluru
Employment Type: Full Time
Position ID: J0PHONE_NUMBER
Experience Required: 5-10+ Years
Category: Mainframe (MF) Information Management System (IMS)
Location: Bengaluru
Employment Type: Full Time
Position ID: J0PHONE_NUMBER
Experience Required: 5-10+ Years
Job Summary
We are seeking an experienced and highly skilled Senior Mainframe (MF) Information Management System (IMS) Technician to join our Infrastructure and Middleware Services team. The successful candidate will be responsible for the administration, monitoring, support, maintenance, and optimization of IBM IMS environments running on IBM z/OS Mainframe platforms.
This role requires strong technical expertise in IMS Database (IMS DB) and IMS Transaction Manager (IMS TM), along with a proven ability to support mission critical enterprise applications in a complex production environment. The candidate will play a key role in ensuring system stability, availability, performance, and compliance while collaborating with application, infrastructure, database, and operations teams.
IMS Administration and Support - Administer, maintain, and support IBM IMS DB and IMS TM environments.
- Monitor IMS control regions, message processing regions, databases, transactions, and system performance.
- Perform installation, configuration, maintenance, upgrades, and patch implementation activities.
- Manage IMS resources, parameters, startup procedures, and operational configurations.
- Provide Level 2 and Level 3 support for production IMS environments.
- Investigate and resolve incidents, service requests, and technical issues within defined SLA targets.
- Participate in major incident management and provide technical expertise during critical outages.
- Perform root cause analysis and implement corrective and preventive actions.
- Monitor system utilization, performance metrics, and transaction throughput.
- Analyze performance bottlenecks and implement tuning recommendations.
- Support capacity planning activities and ensure optimal resource utilization.
- Identify opportunities for automation and operational efficiency improvements.
- Support IMS database backup, recovery, reorganization, and integrity processes.
- Coordinate database maintenance activities to ensure availability and performance.
- Assist application teams with database related troubleshooting and performance analysis.
- Ensure adherence to backup and recovery standards.
- Execute approved changes in accordance with organizational change management processes.
- Support application deployments, releases, and infrastructure upgrades impacting IMS environments.
- Conduct implementation validation and post change verification activities.
- Maintain accurate documentation of all production changes.
- Implement and maintain security controls in accordance with organizational policies.
- Support audit reviews and compliance requirements.
- Ensure adherence to regulatory, operational, and information security standards.
- Participate in disaster recovery planning, testing, and execution activities.
- Collaborate with application development, database administration, infrastructure, and operations teams.
- Provide technical mentoring and guidance to junior team members.
- Contribute to knowledge sharing initiatives and continuous improvement programs.
- Participate in technical reviews and architecture discussions related to IMS environments.
Required Qualifications
- Bachelor's degree in computer science, Information Technology, Engineering, or a related discipline.
- Minimum 5-10 years of experience supporting IBM IMS environments on IBM z/OS Mainframe platforms.
- Strong experience in enterprise production support environments.
Required Technical Skills
Mainframe Technologies
- IBM z/OS
- JCL (Job Control Language)
- TSO/ISPF
- SDSF
- JES2/JES3
- Mainframe operations and troubleshooting
IMS Technologies
- IBM IMS Database (IMS DB)
- IBM IMS Transaction Manager (IMS TM)
- IMS Control Regions
- Message Processing Regions (MPR)
- IMS Utilities
- IMS Recovery and Reorganization processes
- IMS Performance Monitoring and Tuning
Additional Skills
- Incident, Problem, and Change Management processes
- Root Cause Analysis methodologies
- High Availability and Disaster Recovery concepts
- Production support and operational excellence practices
- Monitoring and automation tools
Preferred Qualifications
- IBM IMS certification or equivalent Mainframe certifications.
- ITIL Foundation certification.
- Experience with IBM DB2, CICS, MQ, or other Mainframe middleware technologies.
- Experience with automation and scripting tools.
- Knowledge of enterprise monitoring and scheduling tools.
Key Competencies
- Strong analytical and troubleshooting skills.
- Excellent communication and stakeholder management abilities.
- Ability to work effectively in a fast paced production environment.
- Strong attention to detail and commitment to quality.
- Ability to manage multiple priorities and deliver results under pressure.
- Team collaboration and leadership skills.
- Continuous learning mindset and passion for technology.
Working Conditions
- May require participation in an on call support rotation.
- Ability to support planned maintenance activities during non business hours when required.
- Willingness to work in a global delivery environment supporting multiple regions and time zones.
Success Measures
- IMS platform availability and stability.
- Incident resolution and SLA compliance.
- Successful execution of changes and releases.
- Reduction in recurring incidents through proactive problem management.
- Performance optimization and operational efficiency improvements.
- Compliance with security, audit, and regulatory requirements.
- Stakeholder and customer satisfaction.
Skills:
- English
- IBM Information Mgmt System
- IBM MQ
- Linux
- Windows
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Skills
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