Senior M365-Intune Client Management Specialist
Centotech Services · Pune · onsite · Posted 49d ago
About a minute. You'll make an account on the way through.
About this role
Job Description for Senior M365 / Intune Client Management Specialist
Major responsibilities:
Technical Delivery
Provide operational support for Microsoft 365 and Intune services
Manage configurations and support infrastructure scripting/automation
Architecture & Platform
Contribute to platform documentation, standards, and best practices
Support and implement architectural decisions and improvements
Collaboration
Participate in global support reviews
Work within Agile frameworks (Kanban/Scrum)
Promote self-organization and effective use of collaboration tools
Process Improvement
Actively contribute to Agile ceremonies (stand-ups, retrospectives, planning)
Identify and drive operational and process improvements
Requirement profile:
Formal education: A Bachelor's degree (BE/BTech/MCA & MBA) in Computer Science, Engineering, Information Systems Management
Professional experience: Proven industry experience (5 – 8+ years)
Defined competencies:
Should possess very good knowledge in the areas of :
Strong knowledge of Microsoft 365 services (Teams, SharePoint, Exchange Online, OneDrive)
Hands-on experience with Microsoft Intune (Endpoint Manager)
Experience in configuration management and endpoint/device management
Basic to intermediate scripting skills (PowerShell preferred) for automation and administration
Understanding of modern workplace and cloud architecture concepts
Architecture & Platform Knowledge
Ability to contribute to platform design, documentation, and best practices
Understanding of enterprise architecture principles and service integration
Experience supporting and implementing architecture decisions
Operational & Support Skills
Experience in IT operations and support environments
Familiarity with ITIL processes (Incident, Change, Problem Management)
Ability to manage configurations and ensure service stability and reliability
Collaboration & Agile Skills
Experience working in Agile environments (Scrum / Kanban)
Strong collaboration skills with global and cross-functional teams
Ability to use and promote collaboration tools effectively
Process Improvement & Automation
Ability to identify and implement process improvements
Experience in automation and operational efficiency initiatives
Active participation in Agile ceremonies and continuous improvement activities
Professional Skills
Strong problem-solving and analytical thinking
Good communication and documentation skills
Ability to work independently with ownership and accountability
Strong time management and prioritization skills
Preferable (Nice to have) skill
Relevant professional certifications, such as MD-102 endpoint, MO-211, 700 certifications.
Other skills:
Strong analytical and problem-solving skills
Ability to work independently with ownership and accountability
Effective communication and collaboration in global teams
Agile mindset with adaptability to changing priorities
Proactive approach to continuous improvement and automation
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