Senior Lead Systems Operations Engineer - Mainframe
Wells Fargo · Hyderabad · onsite · Posted 28d ago
Undisclosed7–12 yrsfulltimeSourced from
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About this role
Job Summary
About this role: Wells Fargo is seeking a Senior Lead Systems Operations Engineer
Responsibilities - Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
- Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
- 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Mainframe technologies support/operations experience or exposure.
- Technical experience/exposure working with Mainframe technologies, etc. and basic IBM utilities.
- Understanding of payment processing on a large scale.
- Experience/Exposure using monitoring tools (example: Splunk, AppDynamics, Grafana, Geneos ITRS etc.)
- Familiarity with ServiceNow for incident, problem, and change management (opening incidents, reviewing changes, documenting records).
- Excellent leadership, verbal, written, and interpersonal communication skills.
- Experience with change management.
- Understanding of Site Reliability Engineering (SRE) principles, with hands-on experience applying them
- Experience with Mainframes with below technical skills
- Operating Systems
- MVS z/OS
- Windows OS
- Programming / Languages
- COBOL
- JCL
- CICS
- Databases
- DB2
- VSAM
- IMS DB
- Stored Procedures
- Tools
- SPUFI
- QMF
- Platinum
- Xpeditor
- Version Control
- ENDEVOR
- Scheduler
- CA7
- Application Services
- MQ
- NDM
- Operating Systems
- Forward thinking and innovative to identify and implement best practices/procedures.
- Ability to independently run incident recovery calls (incident management) and review changes to mitigate risk.
- Coordination with Vertical Application Support Teams:
- Partner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions.
- Process improvement:
- Optimize alerts, incident reductions, and reports to provide actionable insights.
- Automation and Scripting: This includes scripting using REXX.
- Develop automation scripts using REXX to avoid manual work.
- SQL and Data Analysis
- Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases.
- Support root cause analysis and performance tuning through data-driven insights.
- Incident Response and Continuous Improvement: This includes managing incidents and changes effectively.
- Participate in incident triage and post-mortem analysis to identify observability gaps. This includes managing incidents and changes effectively
- Continuously refine monitoring strategies based on feedback and evolving application landscapes.
- Documentation and Knowledge Sharing:
- Maintain clear documentation of observability configurations, standards, and best practices.
- Conduct knowledge-sharing sessions with support teams to promote observability and maturity.
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Skills
CicsCobolIMS DBAutomationGrafanaDB2appdynamicsutilitiesFinancial CrimesIMSChange ManagementendevorApplication SupportCommunication SkillsArchitecturedata analysiscomplianceCustomer Relationships
About Wells Fargo
Wells Fargo
Financial Services
20k+
employees
1852
174 years old
Bengaluru/Bangalore, Karnataka
India
About
Wells Fargo works to create positive social impact in the communities it serves by supporting housing affordability, small business growth, financial health, and a low-carbon economy.
Industries
Financial Services
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