Senior Lead Platform Engineer

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We’re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future.

Summary of the role: You will be a part of Levi’s Enterprise Platform Services organization which engineers, implements, and manages the technology required to run a cloud-based technology across the enterprise.

This is a unique opportunity for someone who is passionate about applying cloud technologies and DevOps practices to solving business problems in a unique and innovative way and to help accelerate our digital business transformation.

As a member of the Enterprise Platform Services organization, you will be part of an established but growing DevOps team that is focused on designing and delivering cloud solutions to support business requirements.

About the role: Key Results: Ensure high availability and reliability of Azure-based infrastructure and services, meeting or exceeding SLOs and SLAs.

Develop and maintain robust monitoring, alerting, and incident response processes to minimize downtime and improve service health.

Automate operational tasks and infrastructure management using modern tools and practices to increase efficiency and reduce manual effort.

Collaborate with cross-functional teams to continuously improve cloud operations, security, and cost optimization.

Key Responsibilities: Ensure 24/7 availability of Levi’s Enterprise Cloud Services by monitoring and managing Azure infrastructure components (VMs, networking, storage, OS-level services)

Define and maintain comprehensive monitoring strategies for infrastructure health and capacity using tools such as Azure Monitor, SCOM, and SolarWinds

Lead incident response for infrastructure-related outages and critical alerts

Drive root cause analysis and implement long-term corrective actions to prevent recurrence

Champion automation initiatives to reduce manual effort and improve operational efficiency across the team

Analyze performance trends and proactively implement improvements to optimize resource utilization and reliability

Ensure infrastructure security through OS hardening, identity management, and compliance with organizational standards

Collaborate with security teams to remediate vulnerabilities and enforce governance policies across cloud environments

Lead capacity planning efforts and manage lifecycle activities for infrastructure resources, including refresh planning and scalability strategies

Oversee cost management practices for cloud infrastructure, including tagging, reporting, and optimization strategies

About you: Minimum Education Required:  Bachelor’s Degree in technology field Technical Certifications highly preferred: Azure Administrator Associate Public Cloud Certification(s)

Years and Type of Experience Required: 10+ years of progressive experience in IT infrastructure operations, with at least 5+ years of hands-on experience managing Azure cloud environments at scale

Strong background in Infrastructure-as-Code and automation, with proficiency in two or more toolsets such as: Terraform, Ansible, PowerShell, GitHub/GitHub Actions, Artifactory

Experience in monitoring using tools such as Azure Monitor, SCOM, SolarWinds, and log analytics platforms

Familiarity with capacity planning, lifecycle management, and cost optimization strategies for cloud infrastructure

Experience collaborating with business process owners and cross-functional teams to align infrastructure solutions with organizational goals

Strong analytical skills with basic knowledge of querying and organizing data for reporting and trend analysis

Excellent written and verbal communication skills for documentation, reporting, and stakeholder engagement

Highly motivated, results-oriented self-starter with a strong sense of ownership and curiosity to learn emerging technologies

Knowledge, Skills, and Abilities Required:

Ability to prepare and present findings, recommendations, reports, and technical documentation to all levels of leadership

Expertise in developing methodologies to measure process performance against established metrics and driving continuous improvement initiatives

Fundamental knowledge of managing a multi-cloud environment, with a strong focus on Azure and familiarity with GCP

DevOps Product set including: Ansible, Github Actions and Terraform

Solid grasp of SDLC, Agile methodologies, and ITIL practices for operational excellence

Knowledge of Linux and Windows Operating Systems

Complexity and Accountability:

Self-managed and motivated individual with strong communication skills

Ability to perform basic project manager functions

Must have experience with creating reports with Excel Pivot tables and spreadsheets, Power BI a plus.

Business professional who can communicate with nontechnical stakeholders  

Must be willing to accept advice from other team members and stakeholders

Must be flexible to change and understand that the end-result is the required aim

Must be able to acquire new skills rapidly and leverage them to implement automation

Must possess the ability to manage cross function team initiatives

Benefits We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered. Here's a small snapshot: Complimentary preventive health check-up for you & your spouse

OPD coverage

Best in class leave plan including paternity & family care leaves

Counselling sessions to prioritize mental well-being

Exclusive discount vouchers on Levi’s products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request.

To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. 

LOCATION Bengaluru, India FULL TIME/PART TIME Full time Current LS&Co Employees, apply via your Workday account.