Senior Jira Administrator

Job Title: Sr Jira Administrator - Integrations & Automation

Experience: 8 - 12 years

Location: Hyderabad
Work Mode: Hybrid (3 days from office)
Working Hours: 12:00 PM 9:00 PM

Job Summary

We are looking for an experienced Sr Jira Administrator with strong expertise in integrations and automation. The role involves managing and enhancing Jira, Confluence, and related Atlassian tools, with a focus on building efficient workflows and seamless integrations across systems.

Key Responsibilities

• Administer and maintain Atlassian tools (Jira, Jira Service Management, etc.) and integrations with tools like Aha and SNOW.
• Design, configure, and optimize workflows, fields, permissions, and dashboards
• Build and manage integrations with third-party tools (e.g., CI/CD tools, HR systems, Slack,APIs)
• Develop and maintain automation rules to improve operational efficiency
• Support user onboarding, access management, and ongoing platform support
• Troubleshoot issues and ensure system stability and performance
• Work closely with cross-functional teams to gather requirements and implement solutions
• Maintain documentation for configurations, processes, and integrations

Required Skills & Experience

• 8 to 12 years of experience in Atlassian administration
• Strong hands-on experience with Jira and Confluence administration
• Expertise in automation tools (e.g., Jira Automation, ScriptRunner, or similar)
• Experience in integrating Atlassian tools with external systems using APIs/webhooks
• Good understanding of Agile and ITSM practices
• Basic knowledge of scripting Groovy, Python, or similar) is an added advantage
• Strong problem-solving and communication skills

Nice to Have

• Experience with Atlassian Cloud environments
• Experience with coding or scripting
• Atlassian certifications are a plus