Senior Java Production Support

Position Description At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve. At CGI, we’re a team of builders. We call our employees members because all who join CGI are building their own company - one that has grown to 72,000 professionals located in 40 countries. Founded in 1976, CGI is a leading IT and business process services firm committed to helping clients succeed. We have the global resources, expertise, stability and dedicated professionals needed to achieve results for our clients - and for our members. Come grow with us. Learn more at www.cgi.com. This is a great opportunity to join a winning team. CGI offers a competitive compensation package with opportunities for growth and professional development. Benefits for full-time, permanent members start on the first day of employment and include a paid time-off program and profit participation and stock purchase plans. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please. Job Title: Senior Java Production Support Position: SSE Experience: 5- 8 Years Category: Software Development Shift: 6 PM to 3 AM Main location: India, Karnataka, Bangalore Position ID: J0526-0827 Employment Type: Full Time Education Qualification: Bachelor's degree in Computer Science or related field or higher with minimum 3 years of relevant experience. Your future duties and responsibilities Key Responsibilities: Provide L3 production support for Java-based applications Handle incident triage, troubleshooting & RCA Perform bug fixes and minor enhancements in Java/Spring Boot Support production deployments & release activities Monitor applications using tools like Splunk/AppDynamics/ELK Collaborate with cross-functional teams for issue resolution Required Skills: Strong experience in Java, Spring Boot, REST APIs Hands-on with SQL databases & Unix/Linux Experience with CI/CD tools (Jenkins, Git, Maven) Exposure to monitoring & logging tools Good problem-solving and communication skills

Required Skills Required qualifications to be successful in this role Strong proficiency in Java (Java 8/11/17) Experience with Spring Boot, Spring MVC, and Hibernate/JPA Good understanding of Microservices architecture Hands-on experience in REST APIs and Web Services (SOAP/REST) Experience in production support activities and incident management Knowledge of Unix/Linux commands and shell scripting Experience with log analysis tools like Splunk, Kibana, or ELK Familiarity with monitoring tools such as AppDynamics, Dynatrace, Grafana, or Prometheus Experience with databases like Oracle, MySQL, or PostgreSQL Knowledge of Kafka, RabbitMQ, or JMS messaging systems Familiarity with CI/CD tools such as Jenkins, Git, Maven, or Docker Understanding of ITIL processes is preferred

Preferred Skills Experience with cloud platforms like AWS, Azure, or GCP Knowledge of Kubernetes and containerized environments Exposure to automation and scripting tools Strong analytical and problem-solving skills Excellent communication and stakeholder management skills CGI is an equal opportunity employer. In addition, CGI is committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require a reasonable accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Together, as owners, let’s turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction. Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.