Senior IT System Support Analyst -SAP S/4HANA EAM & QM

Senior IT System Support Analyst SAP S/4HANA EAM & QM

Role: Senior IT System Support Analyst SAP S/4HANA EAM / QM
Experience: 8–12 Years

Work Location: Bengaluru, India
Working Days: Monday to Friday(Mon WFH)
Working Hours: 8:00 AM – 5:00 PM OR 1:30 PM – 10:30 PM

About the Role

looking for an experienced SAP S/4HANA Enterprise Asset Management (EAM) / Quality Management (QM) Functional Analyst to join its global ERP organization.

The selected candidate will work as part of a global team of SAP professionals responsible for delivering, supporting, and optimizing SAP solutions across the organization. The role will have a strong focus on SAP S/4HANA EAM and QM, application support, configuration, master data, integrations, and continuous improvement.

The position requires hands-on experience in managing and implementing SAP S/4HANA EAM & QM solutions, working closely with business teams, and supporting applications in an Agile environment.

Key Responsibilities

• Configure and manage SAP QM master data, including inspection plans, Master Inspection Characteristics (MICs), and inspection methods.
• Support checklist-driven inspection processes and ensure alignment with business requirements.
• Demonstrate strong understanding of the complete QM inspection lifecycle, including:
  
• Inspection Lots
• Results Recording
• Usage Decisions
• Follow-on Activities
• Apply SAP QM functionality specifically within an Enterprise Asset Management (EAM) environment.
• Collaborate with business stakeholders to understand inspection requirements and translate them into scalable SAP QM/EAM solutions.
• Lead data preparation, cleansing, mapping, and conversion activities for inspection-related data from legacy systems such as JDE and mobile inspection applications into SAP S/4HANA.
• Work on checklist functionality or similar inspection-driven solutions within SAP S/4HANA.
• Provide application support and troubleshoot SAP EAM/QM issues across Development, QA, and Production environments.
• Participate in SAP implementation, enhancement, upgrade, maintenance, and continuous improvement initiatives.
• Work closely with cross-functional SAP teams and support integrations with modules such as MM, FI, and CO.
• Contribute to automation, integration, process optimization, and evergreen application support.
• Follow ITIL-based service management practices and Agile methodologies.

Required Qualifications

• Bachelor's degree in IT, Computer Science, Engineering, or a related field.
• 8–12 years of relevant SAP experience.
• Strong hands-on experience in SAP EAM and SAP QM.
• Strong knowledge of SAP S/4HANA EAM/QM configuration and support.
• Experience with both SAP ECC and SAP S/4HANA.
• Experience integrating SAP EAM/QM with other SAP modules, particularly MM, FI, and CO.
• Strong understanding of SAP QM master data and inspection processes.
• Hands-on experience in application operations support and/or SAP implementation projects.
• Experience working in Dev, QA, and Production environments.
• Knowledge of ITIL-based support practices and Agile methodology.
• Experience with SAP S/4HANA EAM extensions and/or Master Data Governance (MDG) will be an advantage.
• Strong analytical, troubleshooting, stakeholder management, and communication skills.

Preferred Qualifications

• Experience in the Oil & Gas or Manufacturing industry, particularly within SAP EAM/QM functions.
• Hands-on experience with 2–3 or more SAP S/4HANA implementation, maintenance, or support projects.
• Experience with SAP S/4HANA upgrades and add-on installations.
• Exposure to HANA Scale-Out environments.
• Good understanding of multi-tenant database environments.
• Experience working with global stakeholders and geographically distributed teams.
• Experience with legacy-system data migration/conversion, particularly from JDE or mobile inspection applications, is preferred.

What You'll Work On

• SAP S/4HANA Enterprise Asset Management (EAM)
• SAP Quality Management (QM)
• QM Master Data & Inspection Planning
• Inspection Lots & Results Recording
• Usage Decision & Follow-on Processes
• EAM/QM Integration
• SAP MM/FI/CO Integration
• Data Migration & Conversion
• SAP S/4HANA Application Support
• SAP Upgrades & Implementations
• Automation & Continuous Improvement
• Agile & ITIL-based Operations

Work Schedule

Monday to Friday

Shift Options:

• 8:00 AM – 5:00 PM
• 1:30 PM – 10:30 PM