Senior IT Executive

Job Summary:

We are looking for a skilled and experienced Senior IT Executive to manage and maintain the organization's IT infrastructure, including network systems, Windows servers, data storage, cybersecurity, and end-user support. The candidate will be responsible for ensuring smooth IT operations, data security, system reliability, and compliance with applicable pharmaceutical industry IT requirements.

Key Responsibilities:

• Network Infrastructure Management: Manage and maintain switches, PoE switches, routers, firewalls, Wi-Fi access points, and overall network connectivity.
• Server Administration: Administer Windows Servers, Active Directory, domain controllers, Group Policy Objects (GPO), and domain-related services.
• IT Infrastructure Management: Maintain and monitor IT infrastructure supporting approximately 100 users, ensuring system availability and operational efficiency.
• Data Backup and Disaster Recovery: Manage NAS storage, backup schedules, data restoration, and disaster recovery procedures to ensure business continuity.
• Cybersecurity and Access Control: Implement security measures, manage user accounts and permissions, and safeguard organizational data against unauthorized access.
• Technical Support and Troubleshooting: Diagnose and resolve hardware, software, server, network, and connectivity issues.
• IT Asset Management: Maintain records of IT assets, software licenses, hardware inventory, and system configurations.
• IT Documentation: Prepare and maintain IT policies, SOPs, network diagrams, backup logs, access control records, and other relevant documentation.
• Pharmaceutical IT Compliance: Support IT compliance requirements related to Computerized System Validation (CSV), GxP, data integrity, and applicable regulatory standards.
• System Monitoring and Maintenance: Perform routine system health checks, software updates, security patches, and preventive maintenance.
• Vendor Coordination: Coordinate with IT vendors and service providers for technical support, procurement, maintenance, and infrastructure upgrades.

Required Skills and Competencies:

• Strong hands-on experience in Windows Server administration and IT infrastructure management.
• Good knowledge of Active Directory, domain controllers, DNS, DHCP, and Group Policy Objects (GPO).
• Practical experience in network configuration, including switches, routers, firewalls, VLANs, and Wi-Fi access points.
• Experience managing NAS storage, automated backups, data recovery, and disaster recovery solutions.
• Understanding of cybersecurity practices, endpoint protection, access management, and data security.
• Strong troubleshooting and problem-solving skills.
• Ability to manage IT operations independently and provide technical support to end users.
• Good documentation, communication, and coordination skills.

Preferred Qualifications:

• Diploma or Degree in Computer Science or Information Technology
• Certifications such as MCSE, CCNA, or equivalent technical certifications.
• Knowledge of Computerized System Validation (CSV), GxP guidelines, and data integrity principles applicable to the pharmaceutical industry.
• Experience working in a pharmaceutical manufacturing or regulated industrial environment.
• Familiarity with IT audit requirements, SOPs, change management, and incident documentation.