Senior ISC Quality Specialist

Hiring for our MNC Client on Contract basis

Role :Senior ISC Quality Specialist

Roles & responsibilities

Duties, projects, tasks, and activities you would be responsible for in this role

Represents the business ISC in front of the Area Commercial teams and in front of the customers

Accountable for the delivery of the target service levels in the Area of scope, including Get it Right, OTD, Order Automation touches, SMI, supply chain cost to serve, Service QNs and days to close

Champions Customer Success Teams in the Area, thus creating maintaining a culture in the businesses where every employee is generating value for the customers

Accountable to understand business needs, identify gaps and collaborate with ISC Improvement Teams in implementing projects to improve the overall effectiveness and efficiency in the OTC space

Works closely with leveraged support functions (in particular Customer Service, Logistics including outplants, Procurement) to ensure the business requirements are most effectively met

Leads collaboration projects with strategic customers to reduce waste in the E2E Supply Chain and enhance customer and supplier collaboration

Networks with other Supply Chain Quality Leaders to optimize operations and leverage best practices globally

Works with Quality, Regulatory and Logistic functions to develop a supply chain strategy to implement applicable quality regulatory management systems (e.g. ISO 9001, TS 16949, ISO 22000, GMP, GDP, etc.) for all aspects of supply chain operations. Where appropriate, facilitate external systems certifications audits (e.g. ISO 9001, FDA, etc.)

Ensures effective design, implementation, and deployment of the cross functional CAMP work process for the business in the Area of scope. For example, ensure effective RCIs and minimizes rework on customer complaints

Contract duration:1 Year(extendable)

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