Senior Integration Engineer - Tokenization

As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle — enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform — Cards, Users, and Card Products — will greatly improve your chances of success.

You will be on the front line communicating directly with customers (particularly our customer’s developers, product owners, and project managers) and you will partner with groups within Marqeta’s organization.

We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here .

The Impact You’ll Have

Ensure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quickly

Own the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshooting

Become an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying them

Balance the big picture and the details — spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversight

Troubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errors

Serve as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagements

Partner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeys

Maintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and Technology

Communicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilities

Who You Are

5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity 

Proficient working with APIs (you don’t need to be a developer but you must be comfortable explaining API concepts to our customers)

Experience with Bruno or Postman. SQL and Datadog are a plus 

Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offerings

Ability to identify customer onboarding  issues and work cross functionally to develop scalable solutions.  Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedules

Experience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growth

Strong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale)

Bachelor’s Degree preferred, or equivalent combination of education and experience

Your Manager

Jason Horner - Director, Card Operations

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:

National : A baseline tier that applies to most of the geographic territory of the United States.

Premium : Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WA

Premium Plus : A tier for the most expensive working areas, like the San Francisco Bay area and New York City.

Visit  this page or consult with a Recruiter to determine which tier would be applicable to you.

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position is:

National: $112,700 - $140,900

Premium: $122,000 - $152,500

We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

Multiple health insurance options

Flexible time off – take what you need

Retirement savings program with company contribution and after tax contributions

Equity in a publicly-traded company and an Employee Stock Purchase Program

Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave

Free therapy sessions, financial and professional coaching, and legal advice

Monthly stipend to support our remote work model

Annual “development dollars” to support our people growth and development

Through Flex First, the freedom to live and work wherever you and your family thrive