Senior Inside Sales Manager

We are looking for a result-oriented Senior Inside Sales Manager who can lead and motivate sales professionals, drive revenue growth, and deliver consistent sales performance in our B2C Account Management team.

Key Responsibilities:
Lead, coach, and manage and achieve monthly revenue targets.
Drive daily sales activities, performance reviews, and target tracking.
Identify opportunities for upselling, cross-selling, renewals, and revenue growth from existing accounts.
Monitor sales metrics, conversion rates, productivity, and individual performance.
Conduct regular sales coaching, product training, and feedback sessions.
Develop strategies to improve conversions, customer engagement, and team productivity.
Analyse sales reports and use CRM tools to track performance and forecast revenue.
Handle escalations, improve customer experience, and maintain strong team engagement.
Collaborate with internal stakeholders to achieve business objectives.

What Were Looking For

• 4+ years of experience in B2C Inside Sales, preferably in EdTech or service-based industries.
• Proven experience in team handling and achieving sales targets.
• Strong understanding of revenue generation, upselling, cross-selling, and account management.
• Excellent leadership, communication, negotiation, and problem-solving skills.
• Ability to analyse sales performance and drive results through effective coaching.
• Graduate in any discipline; MBA preferred.
• Experience with Salesforce or other CRM tools is an added advantage.

Why Join Simplilearn?
Be part of a growing global EdTech organisation.
Work in a high-performance, collaborative sales environment.
Access learning opportunities and career growth.
Earn competitive compensation with performance-based incentives.