Senior Infrastructure Engineer

Senior Infrastructure Engineer

Experience: 3-8 Years
Location: Chennai
Employment Type: Full-Time
Industry: IT Product Company

Eligibility

• Candidates currently working in an IT Product Company are highly preferred.

Job Summary

We are looking for a skilled Technical Support Engineer to manage and maintain our IT infrastructure, servers, end-user systems, network devices, and security systems. The ideal candidate should have hands-on experience in Windows Server administration, VMware virtualization, Active Directory, SQL Server, Linux servers, networking, cloud technologies, and IT infrastructure support.

Must-Have Technical Skills

• Windows Server Administration (Windows Server 2012 / 2016 / 2019 / 2022 / 2025)
• Microsoft SQL Server Administration
• VMware (ESXi / vCenter)
• Windows Failover Clustering / Cluster Administration
• Cloud Platform Administration (Azure / AWS Basic to Intermediate)
• Active Directory (AD), Group Policy (GPO), DNS & DHCP
• Windows 10 & Windows 11 Administration
• Linux Server Administration (Ubuntu / CentOS / RHEL)
• User Management & Access Control
• File Server & Shared Folder Management
• Backup & Restore Management
• Network Troubleshooting (LAN, WAN, TCP/IP, VPN)
• Firewall, Switches & Routers
• CCTV Installation & Troubleshooting
• Access Control Systems & Biometric Devices
• Printer & Peripheral Support
• Antivirus & Endpoint Security
• Knowledge of ISMS (ISO 27001) Audits, Compliance, and Security Best Practices
• Experience in IT Documentation, SOP Preparation, Asset Documentation, and Audit Documentation
• Proficiency in Microsoft Excel, PowerPoint, and Word
• Strong verbal and written communication skills

Additional Skills

• Hardware Troubleshooting (Laptops, Desktops & Servers)
• Office 365 / Microsoft 365 Administration (Preferred)

Key Responsibilities

• Install, configure, maintain, and troubleshoot Windows and Linux servers.
• Manage Windows Server environments (2012/2016/2019/2022/2025).
• Administer Microsoft SQL Server and perform backup and restore activities.
• Manage VMware virtual machines and virtual infrastructure.
• Configure and maintain Active Directory, Group Policies, DNS, and DHCP.
• Administer Windows Failover Clusters and monitor server availability.
• Support cloud infrastructure (Azure/AWS) and assist in cloud administration activities.
• Provide L2/L3 technical support for Windows 10 and Windows 11 systems.
• Create and manage shared folders, user permissions, and file access.
• Monitor server health, storage utilization, and overall system performance.
• Troubleshoot network connectivity, switches, routers, firewalls, and VPN issues.
• Maintain CCTV, biometric, and access control systems.
• Perform system upgrades, patch management, and security updates.
• Support ISMS (ISO 27001) compliance activities and participate in internal/external audits.
• Prepare and maintain IT infrastructure documentation, SOPs, inventory records, audit documents, and technical reports.
• Handle IT asset management and infrastructure documentation.
• Coordinate with internal teams to resolve infrastructure-related issues and ensure high system availability.

Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Microsoft, VMware, Linux, Azure, AWS, or Networking certifications are an added advantage.
• Experience in an IT Product Company is highly preferred.