Senior Infrastructure Engineer - Trader Voice (Unigy-Cloud9)

Wells Fargo is seeking a Senior Infrastructure Engineer to join the IM/Voice/Video Engineering team within Workplace Technology. This role is responsible for the design, engineering, stability, and modernization of mission-critical trader voice and communications platforms supporting global trading environments. This role provides technical leadership for platforms such as IPC Unigy, Cloud9, and Speakerbus, ensuring high availability, regulatory compliance, security, and seamless integration with trading and collaboration ecosystems. Workplace Technology (WT), part of Enterprise Functions Technology (EFT), delivers critical enterprise capabilities across Endpoint Mobility, Enterprise Messaging and Collaboration, Voice and Telephony, Security, and Specialized Desktop Services. Within WT, the Voice Engineering team plays a vital role in enabling secure, reliable, and compliant electronic communications at enterprise scale.

As a Senior Infrastructure Engineer for the Trader Voice Engineering team, you will own the engineering, stability, and evolution of next-generation Trader Voice platforms, including Cloud9 and IPC Unigy. The role drives capacity planning, platform upgrades, patching, and vulnerability remediation, working in close partnership with Information Security and enterprise stakeholders. You will provide Level 4 production support, lead controlled platform upgrades through established change and testing frameworks, and oversee technical initiatives to improve resiliency, performance, and scalability. The role also partners with strategic vendors to manage support, implementations, and configurations, ensuring platforms meet enterprise, regulatory, and operational standards.