Senior HR Coordinator

Role & responsibilities

• Handling request and tickets for HR Operations related queries from employees and managers for the countries to which RSC HR team is providing services.
• General Employee Life Cycle support for the countries transitioned or with no local HR department
• Maintaining data in Workday pertaining to employee life cycle such as Promotion, Transfer, Contract extension, Title change, Probation & other job change transactions.
• Keep the Documents & SoPs updated as per the new changes in the processes
• Ensure all daily deliverables are done as per agreed timelines
• Ensure strong adherence to defined Turnaround time and SLA.
• Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.
• German Language Expert

Functional Competencies

• Knowledge and experience of working in multinational company
• Strong knowledge of HRIS, Ideally Workday
• Strong experience of working in HR Shared Service center environments

Behavioral Competencies

• Experience of working in a global matrixed organization,
• Experience working in a fast-changing environment
• Able to take initiative, and act with confidence

Accountability

Supporting the Team Lead in managing the daily HR Operations activities

Qualification and Experience required:

• HR Operations experience with some international and multi-cultural organization.
• More than 4-7 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded and knows the importance of good customer service.
• Experience to work in a complex (matrix) organizations.
• Being systematic and have a structured work style with focus on details.
• A good team player and motivated self-starter.
• Very good communication and coordinating skills and fluent in English, both verbal and writing.
• An innovative and problem-solving approach to your tasks.
• Enjoy working in fast-paced environment and have a sense of urgency

Additional information

Personal qualities that will help you succeed in this role include:

• A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills.
• Motivate and mentor the teams, particularly during difficult times.
• Have good organization and negotiation skills.
• Should possess a strong critical thinking attitude able to see and work for the big picture.
• Judgemental and decision maker Takes ownership and responsibility for the deliverables from his / her team.
• Active listener and capable of building successful teams.
• Well-structured way of working
• Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset.
• Good intercommunication skills to be able to work in close coordination with different nationalities