Senior HR Coordinator

Job Summary

Role Overview: You will be a part of Ramboll's Global HR Operations team which provides HR operation services to the various countries across Ramboll using HR applications globally (e.g. Workday).

As a Global HR Coordinator, you will mainly be responsible for providing the HR Operation support on the various HR Process linked with the entire employee Life cycle. The Global HR Coordinator team work primarily with updating employee data and support countries and businesses with performing their day to day HR Operations.

Responsibilities

• General HR Operation processes and Workday system support (Service, Updates & Change requests)
• Assist Team lead to ensure all daily deliverables are done as per agreed timelines/ SLA.
• Assist Team Lead by handling requests and tickets for HRs Operation related queries from employees and managers for the countries to which RSC HR team is providing services.
• Providing support to TL in the successful transition of Operational tasks.
• Assist Team lead with documentation creation and SOP updation.
• Assist Team Lead to Create and maintain quick guides, step by step guides and other training material for team to refer.
• Ensure strong adherence to defined Turnaround time and SLA.
• Participate in weekly/ Monthly update calls with Countries and Global HR Ops Team.

Qualifications and Experience

• HR Operations experience with some international and multi-cultural organization.
• More than 4-7 years of experience of Global HR Operation and Knowledge of driving HR operation processes using any of the HRIS tool (Workday, PeopleSoft, Oracle, SAP or similar).
• Service-minded and knows the importance of good customer service.
• Experience to work in a complex (matrix) organizations.
• Being systematic and have a structured work style with focus on details.
• A good team player and motivated self-starter.
• Very good communication and coordinating skills and fluent in English, both verbal and writing.
• An innovative and problem-solving approach to your tasks.
• Enjoy working in fast-paced environment and have a sense of urgency

Personal Qualities

• A good team player who communicates well, is open/transparent, takes initiative, and possesses great Interpersonal skills.
• Motivate and mentor the teams, particularly during difficult times.
• Have good organization and negotiation skills.
• Should possess a strong critical thinking attitude - able to see and work for the big picture.
• Judgemental and decision maker - Takes ownership and responsibility for the deliverables from his / her team.
• Active listener and capable of building successful teams.
• Well-structured way of working
• Possess and apply the EDI (Equality, Diversity, and Inclusiveness) mindset.
• Good intercommunication skills to be able to work in close coordination with different nationalities

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