Senior Guest Relations Executive
Happinesscue · Gurugram · onsite · Posted 23d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Requirements
We are currently looking for a dependable Senior Guest Relations Executive for a customer and business-facing role in Gurugram. The role involves regular interaction with guests, clients, corporate contacts or event stakeholders.
This is a hands-on position, with visibility into customers, business performance and the practical work required to keep things moving. We are looking for someone organised, responsive and comfortable taking ownership when several conversations or activities are moving at the same time.
Responsibilities
- Enquiries
- Proposals
- Bookings
- Follow-ups
- Coordination with internal teams and vendors
- Ensure the customer experience remains smooth from first conversation through delivery
- Take ownership when several conversations or activities are moving at the same time
- Hands-on position with visibility into customers, business performance and the practical work required to keep things moving
Requirements
- Experience: 2-5 years (strong candidates with closely relevant experience may also be considered)
- Candidates from other industries are encouraged to apply where their customer-facing, sales or relationship experience is relevant
Sourced from naukri
Skills
Customer ServiceCustomer ExperiencecateringRestaurant managementvendorroom servicebanquetsGuest HandlingFront DeskHospitalityProject ManagementBeverageSalesFront OfficeOperations ManagementGuest RelationsHotel ManagementResort