Senior Grafana Engineer

"**Senior Grafana Engineer**

Senior Grafana Engineer responsible for enterprise observability platform engineering, Grafana Cloud migration, OpenTelemetry adoption, automation, integrations, production support, and operational excellence across AWS and hybrid environments.

**Core Responsibilities** 

- Lead Grafana Cloud platform engineering and migration from New Relic.

- Design enterprise observability architecture using Grafana Alloy, OpenTelemetry, Mimir, Loki, Tempo, and IRM.

- Develop dashboards, alerts, service health views, SLIs, SLOs, and operational reporting.

- Support production readiness, incident management, MTTR reduction, and operational excellence.

- Create runbooks, onboarding standards, and reusable observability templates.

**Grafana Expertise** 

- Grafana Cloud

- Grafana Scenes

- PromQL, LogQL, TraceQL

- Executive and technical dashboard UX

- Grafana Alloy and OpenTelemetry instrumentation patterns

**AWS & Platform Engineering** 

- AWS, ECS, Fargate, EC2, Lambda, CloudWatch

- Hybrid cloud and on-prem observability

- AWS Systems Manager (SSM)

- Infrastructure as Code (Terraform) and CI/CD automation

**Integration Experience** 

- ServiceNow ITSM integration

- ServiceNow CMDB integration and service mapping

- PagerDuty incident management integration

- Slack and ChatOps integrations

- AWS Cost Explorer and FinOps dashboards

- Snowflake analytics integration

- dbt data model integration

- REST APIs, webhooks, and enterprise platform integrations

**Automation & AI** 

- Python development and automation

- Data pipelines and telemetry enrichment

- Model Context Protocol (MCP)

- LLM integrations and agentic workflows"