Senior Global Tech Asset Management Analyst

Role & responsibilities:

• Own and maintain software asset inventory, entitlement repositories, and licensing records within the ITAM/SAM platform.
• Establish and maintain Effective License Positions (ELP) for strategic software vendors including Microsoft, Adobe,  and other key publishers.
• Perform software license reconciliation activities to identify compliance risks, optimization opportunities, and financial exposure.
• Drive software lifecycle management from request, procurement, deployment, maintenance, renewal, optimization, and retirement.
• Define and maintain software asset governance standards, policies, and control mechanisms.
• Lead software compliance reviews and remediation activities for any identified licensing gaps.

Effective License Position (ELP) Management

• Develop and maintain ELPs for major software publishers.
• Conduct entitlement and consumption reconciliation exercises.
• Collaborate with technical teams to validate deployment and usage data.
• Communicate ELP outcomes, compliance status, risks, and optimization opportunities to stakeholders.
• Present ELP findings and recommendations to leadership, Procurement, Finance, and vendor management teams.
• Maintain audit-ready licensing documentation and supporting evidence.

Renewals, Commercial Governance & Vendor Management

• Lead software renewal planning and execution activities across global software portfolios.
• Own renewal calendars and proactively engage stakeholders to support timely commercial decisions.
• Provide licensing, utilization, entitlement, and optimization insights to support renewal negotiations.
• Partner with Procurement and Vendor Management teams during sourcing, renewals, and contract discussions.
• Support software contract reviews and commercial assessments.
• Identify cost-saving opportunities through optimization, right-sizing, consolidation, and licensing model reviews.

Reporting, Analytics & Financial Governance

• Design and maintain Power BI dashboards and executive reporting for software assets, renewals, compliance, software spend, and optimization opportunities.
• Develop actionable insights through software consumption, utilization, and ROI analysis.
• Produce monthly, quarterly, and annual ITAM reporting packs for leadership stakeholders.
• Support budgeting, forecasting, accruals, and financial planning activities related to software investments.
• Track software savings, avoidance opportunities, compliance exposure, and licensing efficiencies.

Stakeholder Communication & Governance

• Lead stakeholder engagement activities for software governance, audits, ELP reviews, and licensing initiatives.
• Prepare executive communication materials, renewal recommendations, software investment summaries, and governance reports.
• Coordinate communications between Technology, Security, Procurement, Finance, Legal, and vendor teams.
• Facilitate governance forums and software review meetings.
• Drive awareness of software licensing obligations and governance requirements across the organization.

Audit & Compliance Management

• Lead preparation for internal, external, and publisher software audits.
• Ensure software licensing documentation remains complete, accurate, and audit-ready.
• Manage audit data requests and coordinate responses with stakeholders.
• Monitor software compliance risks and recommend corrective actions.

ITAM Tool Management & Process Improvement

• Own administration and optimization of Software Asset Management platforms such as Flexera One, Snow Software, ServiceNow SAM Pro, or equivalent solutions.
• Continuously improve software asset data quality, discovery accuracy, and reporting capabilities.
• Drive automation and process improvements across software lifecycle and governance processes.
• Support implementation of new ITAM capabilities, integrations, and reporting solutions.
• Contribute to ITAM maturity improvement initiatives and best practice adoption.

Preferred candidate profile:

Technical Skills

• Strong understanding of Software Asset Management (SAM) and IT Asset Management (ITAM) frameworks.
• Advanced knowledge of software licensing models, software publishers, maintenance agreements, subscriptions, and renewals.
• Experience creating and managing Effective License Positions (ELPs).
• Experience with Flexera One, Snow Software, ServiceNow SAM Pro, or similar ITAM tools.
• Advanced Microsoft Excel skills including data reconciliation, pivots, formulas, lookups, and reporting.
• Strong Power BI dashboard development and reporting experience.
• Knowledge of software compliance, entitlement management, and optimization methodologies.
• Understanding of enterprise software licensing including Microsoft, Adobe, Oracle, VMware, IBM, Salesforce, SAP, and other major vendors.

Professional Skills

• Strong analytical and commercial decision-making abilities.
• Excellent stakeholder management and communication skills.
• Ability to present licensing, compliance, and financial information to senior leadership.
• Strong negotiation support and vendor management capabilities.
• High attention to detail and governance mindset.
• Ability to manage complex software portfolios within a global environment.
• Continuous improvement and automation mindset.
• Ability to handle multiple priorities and deliver within deadlines.

Preferred Qualifications

• 3 to 6+ years of experience in Software Asset Management, IT Asset Management, Procurement, Vendor Management, or Technology Governance.
• Experience managing enterprise software renewals and licensing programs.
• Experience creating ELPs and supporting software audits.
• Exposure to software optimization and cost-saving initiatives.
• Experience working with global stakeholders and enterprise software vendors.
• Relevant certifications such as:
• ITAM Foundation
• CSAM
• CITAM
• Microsoft Licensing Fundamentals
• ITIL Foundation

Additional Senior-Level Deliverables

The Senior ITAM Analyst is expected to own:

• Effective License Position (ELP) creation and presentation
• Executive and stakeholder communications
• Software renewal strategy and governance
• Software portfolio optimization initiatives
• Compliance risk management
• Budget planning and forecasting support
• Software savings and cost avoidance reporting
• ITAM maturity improvement roadmap
• Vendor commercial governance activities
• Executive Power BI dashboards and KPI reporting